Overview
What is Microcat Live?
Microcat Live is a versatile product offered by Infomedia that serves various purposes depending on the industry it is used in. According to the vendor, it is designed to enhance communication, improve parts identification, streamline parts ordering, and provide valuable business insights. Microcat...
Leaving a review helps other professionals like you evaluate Enterprise Asset Management Software
Be the first one in your network to review Microcat Live, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Smartspanner CMMS?
Smartspanner is an online (cloud hosted) CMMS software application that is available on any desktop browser, tablet browser or with the vendor’s iOS app. This solution is designed to make it easier to control maintenance tasks and schedule teams. Smartspanner is designed for any type of asset…
What is Fiix by Rockwell Automation?
Fiix, from Rockwell Automation since the January 2021, is a cloud-based computerized maintenance management system (CMMS) that aims to help users improve their maintenance activities. Fiix provides a customizable dashboard & reports, work order tracking, automated maintenance scheduling, parts &…
Product Details
- About
- Tech Details
What is Microcat Live?
Microcat Live is a versatile product offered by Infomedia that serves various purposes depending on the industry it is used in. According to the vendor, it is designed to enhance communication, improve parts identification, streamline parts ordering, and provide valuable business insights. Microcat Live is suitable for companies of all sizes, from small independent shops to large multinational organizations. It is utilized by different professions and industries such as automotive dealerships, OEMs, parts departments, parts managers, parts reps, service advisors, technicians, body shops, independent repair shops, and business analysts in the automotive industry.
Key Features
According to the vendor, Microcat Live offers the following key features:
Real-time messaging: Enables real-time communication between dealership staff, trade customers, and internal dealership teams.
VIN barcode scanning: Allows trade customers and technicians to easily scan VIN barcodes and send them directly to the dealership's parts department.
Photo and video sharing: Includes a built-in camera feature for trade customers to capture and share photos and videos.
Parts information sharing: Integrates with Microcat EPC, providing access to part numbers, illustrations, pricing, and other parts information for technicians and trade customers.
Instant messaging status: Indicates when a message has been sent and read by the recipient, ensuring timely information delivery.
Seamless integration with Microcat EPC: Provides a convenient location to receive messages, access parts information, and respond instantly, thanks to integration with Microcat EPC.
Data Management: Sources, cleanses, and standardizes data from dealership management systems (DMS) and other sources to provide business transparency.
Performance Insights: Offers real-time insights into dealer performance and customer behavior to drive incentives and loyalty programs.
Forecasting: Generates accurate demand forecasts for parts and service sales using VIN precise analytics.
Customer Experience: Helps build customer relationships through its VIN precise marketing engine.
Microcat Live Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
