MicroForum

MicroForum, developed by Broadnet, is a virtual town hall solution designed to facilitate professional and moderated conversations between organizations and their audience members. This platform serves as a hub for interactive and engaging events, allowing participants to ask questions, provide feedback, and participate in polls. According to the vendor, MicroForum caters to organizations of all sizes, from small businesses to large enterprises, and is widely utilized by various professions and industries, including government officials, political campaign teams, associations, educational institutions, entertainment industry professionals, unions, and school districts.

Key Features

Website Integration: According to the vendor, MicroForum allows organizations to seamlessly stream content directly on their website, potentially increasing website traffic and enhancing audience engagement. It also enables real-time interaction through online Q&A and polling.

Audio & Video Streaming: The vendor claims that MicroForum enables high-quality audio and video streaming for events, allowing participants to join online or via phone. The presence of a professional production team is said to ensure a seamless user experience.

Marketing Services: MicroForum offers custom promotion plans to boost event awareness and registrations. According to the vendor, this includes social media promotion with optimized posting schedules and custom-designed images. Additionally, the vendor claims that MicroForum creates shareable content from event highlights for effective post-event promotion.

Captioning: According to the vendor, MicroForum provides captions for audio and video streaming events, ensuring accessibility for audience members with hearing loss or impairments. This feature is said to help organizations comply with accessibility regulations.

Pinless Number: The vendor states that MicroForum simplifies event participation by offering a pinless inbound number, potentially reducing the number of digits participants need to dial. This feature is claimed to increase call pick-ups by displaying caller ID information.

Pro-Screeners: According to the vendor, MicroForum streamlines the screening process during events by collecting data from callers, potentially eliminating the need for additional staff members. This feature is said to improve efficiency and enable organizations to focus on engaging with the audience.

Moderator: MicroForum provides a professional moderator to manage event flow and participant engagement, according to the vendor. This is claimed to save time and resources by handling event introductions and instructions, allowing organizations to focus on answering questions and polling the audience.

Inbound Minutes: According to the vendor, MicroForum ensures that all audience members can call in, even if they missed the initial call. It provides an inbound number for participants to dial in and join events, potentially increasing accessibility and participation options.

Custom Caller ID: The vendor states that MicroForum allows organizations to control what gets displayed on the caller ID of landline phones during events. This feature is claimed to reduce the number of direct phone calls to the office and minimize invalid spam blocking of official caller IDs.

Pre-Call Invitation: According to the vendor, MicroForum notifies and invites participants to join events by dialing a list of numbers. This feature is said to clean up list data, increase participant engagement, and encourage active participation in the event.