MilyTech

The MilyTech Delivery Analytics Platform is a software solution aimed at optimizing last-mile delivery processes for delivery companies. According to the vendor, it provides actionable insights and analytics to improve courier performance, reduce costs, and enhance overall delivery operations efficiency. The platform is designed to cater to the needs of delivery managers, logistics managers, supply chain managers, operations managers, and e-commerce companies of various sizes.

Key Features

Core Delivery Analytics: According to the vendor, the platform offers visibility into delivery processes, the ability to understand courier performance, and opportunities for cost reduction.

Courier & Route Analysis: The platform allows users to analyze courier productivity, spot patterns or deviations in courier performance, and investigate stops and potential time-wasters, as claimed by the vendor.

High-level Statistics: The vendor states that the platform enables users to track key performance indicators (KPIs) for every team, including subcontractors, and identify overloaded couriers to take necessary action.

Delivery Area Analysis: Users can analyze current delivery areas, adapt delivery areas to real-world changes, and optimize delivery areas based on data, according to the vendor.

Real-time Analysis: The vendor claims that the platform allows users to simultaneously track shipment status and vehicle movement in real-time, quickly discover couriers who are off track and provide support, and understand reasons for unsuccessful deliveries to minimize future failures.

Out-of-Home Delivery Analytics: According to the vendor, the platform helps users scout and analyze ideal locations for pick-up and drop-off points (PUDOs) and parcel lockers, examine, model, and structure delivery networks, and monitor network performance to identify areas for optimization.

Location Scouting & Analysis: The vendor states that users can utilize tools to find locations with high potential, cut time-consuming analysis in half, and examine the delivery network as a whole.

Performance Analysis: The platform provides users with a quick overview of network performance, the ability to spot red flags and act promptly, and the option to drill down on individual points for detailed performance metrics, according to the vendor.

Add-on: Checkout Widget: According to the vendor, the platform offers an add-on feature that allows for easy integration into the checkout process of e-commerce websites, providing a smooth checkout experience for customers and encouraging them to choose PUDOs and parcel lockers as delivery options.