MioSalon

MioSalon is a salon and spa management software solution designed to streamline operations and enhance customer experiences. According to the vendor, MioSalon is targeted at small to medium-sized salons and spas in various professions and industries, including hair salons, beauty clinics, nail salons, spas, and tanning salons. With its extensive features and user-friendly interface, MioSalon aims to be a valuable tool for businesses in the beauty and wellness industry.

Key Features

Prepaid: According to the vendor, MioSalon allows clients to purchase prepaid cards in advance and redeem them at any salon outlet, providing convenience and flexibility. The software also centralizes prepaid management, streamlining operations.

Package: MioSalon enables businesses to create customizable service packages with multiple services for clients to redeem. The vendor states that businesses can offer both fixed packages and personalized dynamic packages, as well as recurring appointment packages for consistent service frequency.

Track Product Consumption: MioSalon includes features to monitor the consumption of products used for services. The vendor claims that businesses can establish a separate inventory for internal product usage and track product usage against staff members or a common pool. The software also allows for customization to adapt to varying service requirements.

Client Management: According to the vendor, MioSalon provides businesses with a complete 360 view of clients, including service history and preferences. The software enables businesses to send personalized messages and offers directly from client profiles, retrieve valuable client feedback and preferences for service customization, and manage payment dues and credit balances.

Staff Management: MioSalon offers features to help businesses control staff schedules and assign services for optimized appointment management. According to the vendor, businesses can create individual staff accounts with customized permission levels, manage staff attendance, monitor performance, and determine staff availability for different types of appointments.

Automated Feedback: MioSalon includes features to automatically request feedback from clients after each service or appointment. According to the vendor, businesses can send feedback requests via SMS, WhatsApp, or email. The software allows for customizable surveys with conditional questioning, and it facilitates prompt action on negative feedback while encouraging positive reviews.

Greetings: MioSalon offers automated occasion wishes for birthdays and anniversaries. According to the vendor, businesses can send advanced wishes at custom intervals leading up to the event through SMS and email directly from the system.

Checkout: The vendor claims that MioSalon enables businesses to generate digital invoices for a paperless billing process. The software accepts payments through multiple methods, collects tips and advance payments, tracks due payments, sends reminders, collects additional custom charges, and facilitates the online selling of gift vouchers.

Incentive Management: MioSalon allows businesses to tailor incentive rules for specific items and payment methods. The vendor states that businesses can implement tier-based or volume-based incentive models and access detailed reports that provide a breakdown of incentives.

Consent Form: According to the vendor, MioSalon offers features to customize consent form questions and send online consent forms to clients for remote consent. The software allows businesses to view consent form summaries on the appointment calendar and capture client notes as preference notes.