Mobex Hosted PBX

Mobex Hosted PBX is a cloud-based phone system designed to offer professional telecommunications services for businesses of all sizes. According to the vendor, this versatile solution caters to various professions and industries, including professional services, healthcare, retail, hospitality, and education.

Key Features

VoIP Smartphone and Laptop Apps: The vendor states that users can take their desktop phone on the go with the VoIP smartphone and laptop apps. It allows them to send and receive calls and text messages using their company telephone numbers, enabling connectivity and productivity while working remotely. The apps are available for both Android and iOS devices.

VoIP Desk Phones: According to the vendor, businesses can enhance communication by adding VoIP desk phones to their workstations. These phones are easy to set up through certified VoIP trainers and provide high-quality sound and advanced features. They are compatible with Mobex's VoIP business phone system.

Business Text Messaging: The vendor claims that businesses can enable text messaging for their landline or toll-free number, allowing them to send and receive messages with customers using their existing telephone number. This feature provides a convenient channel for customer inquiries and information exchange, while also professionalizing communication and improving customer interactions.

Web Console: According to the vendor, the web console offers an easy-to-use platform for users to control all features, usage, and information related to their phone system. It allows them to manage settings and configurations in one place, access call analytics and reporting for performance tracking, and make system changes anytime, anywhere.

Auto-Attendant: The vendor suggests that businesses can add a virtual receptionist to their team with the auto-attendant feature. This feature enables call routing to the appropriate personnel and provides basic information, enhancing the company's professional image and improving call handling efficiency.

Ring Groups: According to the vendor, businesses can set up ring groups to have one number ring multiple phones simultaneously or sequentially. Customization options based on departments or teams allow for efficient call distribution and prompt answering, enhancing collaboration and teamwork.

Time of Day Call Routing: The vendor states that businesses can efficiently handle calls based on the time of day, day of the week, or month. This feature allows customization of call routing to meet specific needs, ensuring calls are directed to the appropriate destination during business hours and outside business hours.

Find Me, Follow Me: According to the vendor, the find me, follow me feature ensures users never miss a call. It enables call forwarding to multiple devices and locations, ensuring accessibility and improving responsiveness to customers.

Unified Communications: The vendor suggests that Mobex Hosted PBX can integrate with various communication tools such as video conferencing, instant messaging, email, and CRMs. This integration creates a unified communications platform for seamless collaboration, streamlining communication processes, and improving productivity.

Virtual Phone Numbers: According to the vendor, businesses can acquire virtual phone numbers with area codes from different regions or countries. This allows them to establish a local presence and serve customers in various locations, expanding their reach and improving customer accessibility. The feature simplifies communication for international businesses.