Overview
What is Mocean?
Mocean is a cloud communications solution offered by Micro Ocean Technologies Sdn. Bhd. According to the vendor, Mocean enables businesses to engage with customers through SMS, voice calls, WhatsApp, and verification services. It is designed to cater to businesses of various sizes, including e-commerce...
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Product Details
- About
- Tech Details
What is Mocean?
Mocean is a cloud communications solution offered by Micro Ocean Technologies Sdn. Bhd. According to the vendor, Mocean enables businesses to engage with customers through SMS, voice calls, WhatsApp, and verification services. It is designed to cater to businesses of various sizes, including e-commerce companies, customer support teams, marketing and advertising agencies, financial institutions, and healthcare providers.
Key Features
SMS: According to the vendor, Mocean allows businesses to deliver and receive SMS messages worldwide. It offers features such as proactive message re-routing and simplified compliance with global carriers and regulations.
Verify: The vendor states that Mocean prioritizes security by providing features like one-time passwords and two-factor authentication. It also offers intelligent failover that automatically resends PIN codes via voice. Businesses have the option to choose between pay-per-conversion or pay-per-attempt charging models.
Voice: Mocean allows businesses to build comprehensive calling experiences with control over call flows. The vendor claims that businesses can seamlessly integrate PSTN, SIP, or VoIP into their tools with a simple HTTP request. The product aims to ensure clear audio and low latency for high-quality voice call experiences.
Number Lookup: According to the vendor, Mocean helps reduce undeliverable messages by validating phone numbers. It also provides businesses with valuable information about the validity of phone numbers, aiming to improve message deliverability and customer engagement.
Integration: Mocean aims to facilitate easy integration with multiple programming languages. The vendor provides API keys and documentation to support seamless integration. Sample codes and SDK tools are also available for businesses to implement Mocean quickly.
WhatsApp: Mocean offers secure interactions with customers through 2-way customer support, notifications, and verification on WhatsApp. According to the vendor, businesses can authenticate users using one-time passwords and two-factor authentication. Additionally, Mocean provides 24/7 chatbot support and live agent assistance to enhance customer satisfaction.
Mocean Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
