Overview
What is Motadata ServiceOps?
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service…
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Motadata ServiceOps ITSM Platform A Quick Overview
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Motadata ServiceOps ITSM Platform - A Quick Overview
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
What is Motadata ServiceOps?
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.
Motadata ServiceOps Features
Incident and problem management Features
- Supported: Organize and prioritize service tickets
- Supported: Expert directory
- Supported: Service restoration
- Supported: Self-service tools
- Supported: Subscription-based notifications
- Supported: ITSM collaboration and documentation
- Supported: ITSM reports and dashboards
ITSM asset management Features
- Supported: Configuration mangement
- Supported: Asset management dashboard
- Supported: Policy and contract enforcement
Change management Features
- Supported: Change requests repository
- Supported: Change calendar
- Supported: Service-level management
Additional Features
- Supported: Conversational AI
- Supported: Workflow Automation
- Supported: Service Catalogs
- Supported: Purchase Management
- Supported: Contract Management
- Supported: Software Metering & Licensing
- Supported: Software Asset Management
- Supported: Project Management
- Supported: Release Management
- Supported: Knowledge Management
- Supported: Problem Management
- Supported: Request Fulfillment
- Supported: Availability Management
Motadata ServiceOps Screenshots
Motadata ServiceOps Video
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Motadata is strongly positioned to enable Telco’s, Enterprise and Government sectors to streamline their IT operations with next-gen product suite which is pre-integrated yet modular, consisting of (1) Infrastructure Intellig...
Show More Motadata ServiceOps Integrations
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Motadata ServiceOps Competitors
Motadata ServiceOps Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Linux |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, Multi-language |
Motadata ServiceOps Downloadables
Motadata ServiceOps Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 20% |