MOX Gateway

MOX Gateway, developed by Process Nine Technologies, is a language localization technology platform aimed at helping businesses localize their websites and applications to reach non-English-speaking customers worldwide. The vendor claims that this solution is suitable for companies of all sizes, from startups to large enterprises, and is utilized by various industries including e-commerce, banking, entertainment, travel, and fintech.

Key Features

According to the vendor, MOX Gateway offers the following features:

Website Localization: The platform allows businesses to localize their websites by translating website content into multiple languages. It is designed to handle high volumes of data and ensures synchronization between the English and localized versions.

Mobile App Localization: MOX Gateway supports the localization of mobile applications on both Android and iOS platforms. It handles the translation of app content, including user interface elements, notifications, and in-app messages.

Buy Journey Localization: The platform enables businesses to localize the entire buy journey, from product selection to payment. It supports the translation of product names, descriptions, pricing information, and payment options.

Localized Chatbots: MOX Gateway facilitates the provision of customer support in multiple languages through localized chatbots. It allows businesses to train chatbots in different languages and integrates with popular chatbot platforms for easy deployment and management.

Localized Voicebots: The platform supports the localization of voicebots, enabling businesses to provide voice-based customer support in multiple languages. According to the vendor, businesses can train voicebots in different languages and seamlessly integrate them into their systems.

Localized Videos for Marketing or Agent Training: MOX Gateway allows businesses to localize marketing and agent training videos. The platform supports the translation of video scripts and subtitles while maintaining the visual and audio quality of the original content.

Localized CRM for Contact Centers: The vendor claims that MOX Gateway provides support for localized CRM systems. It enables businesses to manage customer interactions in multiple languages and integrates with popular CRM systems for easy implementation.

Localized Documents: MOX Gateway supports the localization of various documents such as brochures, application forms, agreements, and press releases. The platform ensures accurate translation while maintaining the formatting and layout of the original documents.

Localized Push Notifications, SMS, Whatsapp Messages, and Emails: According to the vendor, MOX Gateway enables businesses to send localized push notifications, SMS messages, Whatsapp messages, and emails to their customers. It supports the translation of message content and integrates with popular messaging and email platforms for easy communication.

Localized SEO, Blogs, Keyword Optimization: MOX Gateway helps businesses optimize their online presence for non-English-speaking audiences. The platform supports the translation of website content, meta tags, image alt tags, and other SEO elements, aiming to improve search engine rankings and attract organic traffic from non-English-speaking users.