mWorkerCIS

mWorkerCIS, developed by Ultan Technologies, is a mobile form solution designed to streamline field service operations for organizations of all sizes. According to the vendor, this software enables workers in various professions and industries, including engineers, tradesmen, researchers, council workers, and inspectors, to efficiently collect, compile, analyze, and report on field service data. The following key features are provided:

User-Friendly Form Builders: Users can design and build forms and jobs that can be assigned to field service staff for data collection. The vendor claims that existing forms can be easily converted into mWorkerCIS format or customized form templates can be created to meet specific needs.

Centralized Mobile Solution: The system seamlessly integrates various communication methods, triggers, alerts, and workflow management processes into one fully integrated system, according to the vendor. This centralized approach aims to enhance collaboration and ensure efficient communication between field service staff and management.

Modern E-Form Structure: The software allows workers to capture data through various mediums such as photos, signatures, typed text, videos, GPS locations, and more. According to the vendor, this modern e-form structure enables versatile data capture and enhances the accuracy and completeness of field service data.

Integration Capabilities: mWorkerCIS offers integration with systems such as Sharepoint, ERPs, and other third-party systems, according to the vendor. It can also function as a standalone application if required, providing flexibility in integration options.

Cumulative Reports and Dashboards: The software provides actionable and predictive analytics through cumulative reports and dashboards. The vendor claims that these analytics empower teams to make informed decisions and shift from reactive to proactive approaches in managing field service operations.

Offline Data Collection: According to the vendor, workers can collect data even in areas with limited or no internet connectivity. mWorkerCIS allows for offline data collection, which automatically syncs when internet access is regained.

Real-Time Data Validation: The software offers real-time validation checks to ensure data accuracy and completeness. According to the vendor, field service staff can receive immediate feedback on data entered, reducing errors and improving data quality.

Task Assignment and Tracking: Users can assign tasks to field service staff and track their progress in real-time. The vendor claims that this feature enables efficient task management by monitoring job statuses, deadlines, and completion rates.

Customizable Workflows: mWorkerCIS allows for the creation of customized workflows to match specific organizational processes and requirements. According to the vendor, users can define approval processes, escalation protocols, and notifications to streamline field service operations.

Secure Data Storage: The software ensures the safe storage and protection of sensitive field service data with robust security measures, according to the vendor. It aims to provide data privacy and compliance with industry standards.