My Workbench

My Workbench, developed by Ignyt Solutions, is a cloud platform that offers workflow management and automation software to help businesses streamline their processes and improve productivity. According to the vendor, this software is designed to cater to businesses of all sizes, from small startups to large enterprises. It provides a range of features and functionalities that can benefit various professions and industries, including construction companies, service-based businesses, IT and software development companies, consulting firms, as well as freelancers and independent professionals.

Key Features

Job Card Software: According to the vendor, users can create and manage job cards for call-outs and work assignments, track job status, and easily convert job cards to invoices when work is completed.

Ticketing Software: The vendor claims that users can efficiently create and manage support tickets, either manually or through the email-to-ticket function, and seamlessly convert submitted tickets into job cards for streamlined workflow.

Quote Software: According to the vendor, users can generate and maintain professional quotes, easily convert them to invoices upon completion of work, and ensure accurate quoting with a record of inventory items and pricing.

Invoice Software: The vendor states that users can create customized invoices with company branding and terms, and export them to preferred accounting packages for seamless financial management.

Recurring Software: According to the vendor, users can streamline recurring services by creating and managing recurring invoices and job cards for weekly, monthly, or annual services, and schedule automatic email sending when triggered.

Project Software: The vendor claims that users can maintain linked project quotes, jobs, invoices, and purchase orders for comprehensive project management and seamless workflow integration.

Workflow Software: According to the vendor, users can effortlessly convert various workflows such as job cards to invoices, quotes to invoices, and quotes to job cards, while effectively tracking and maintaining links between each conversion.

Automation Software: The vendor states that users can schedule automation for workflows, keeping customers informed through emails and messages, and create custom reports and dashboards using the built-in designers.

Integration Software: According to the vendor, users have full access to the built-in API functionality for seamless integration with other software packages, and can effortlessly send data between My Workbench and accounting packages.

Time Tracking: The vendor claims that users can keep track of staff times linked to job cards or projects for accurate time management and resource allocation.