MyClinic

MyClinic is a telemedicine solution provided by MyClinic.com Ltd. It aims to facilitate remote consultations between healthcare professionals and patients. The platform caters to healthcare professionals of various sizes, from individual practitioners to large clinics and healthcare organizations. MyClinic is utilized by a wide range of professions and industries, including general practitioners, specialists (such as cardiologists and dermatologists), dentists, allied health professionals (like physiotherapists and psychologists), as well as healthcare organizations and clinics.

Key Features

Patient Check-in: According to the vendor, MyClinic offers a patient check-in feature that allows patients to easily join the telemedicine platform for their scheduled appointments. Patients can check-in without the need for app downloads or software installations, making it accessible from anywhere in the world. They are guided through the check-in process, where they can confirm their details and upload any necessary documents.

Virtual Waiting Room: MyClinic provides a virtual waiting room where patients are placed in a queue until their clinician is ready to start the consultation. This feature ensures a seamless experience for patients, allowing them to wait comfortably until their clinician joins the call. During this waiting time, patients can review any necessary documents or information provided by the clinician.

Secure Video Consultations: MyClinic offers secure, end-to-end encrypted video consultations between patients and healthcare professionals. The vendor claims that these high-definition video calls provide a clear and reliable communication channel. The platform ensures that only the clinician and patient have access to any sensitive data shared during the consultation. It is stated that the secure video consultations comply with HIPAA and GDPR regulations, ensuring patient privacy and data protection.

Profile Creation and Search: Healthcare professionals can create profiles on MyClinic, providing them with a digital front door to connect with patients. They can create bespoke online clinics and engage with both current and new patients. Patients have the ability to search for healthcare professionals based on specialty, procedure, condition, or location. According to the vendor, this feature helps patients find the most suitable clinician for their healthcare needs.

No App Downloads: MyClinic eliminates the need for app downloads for both healthcare professionals and patients. The platform is accessible via web browsers, making it easy for users to connect without additional software installations. This user-friendly approach allows users to access MyClinic from various devices, including smartphones, tablets, laptops, and desktop computers.

Worldwide Coverage: MyClinic offers worldwide coverage, enabling healthcare professionals to reach patients anywhere with an internet or cellular reception. The platform facilitates remote consultations, allowing healthcare professionals to connect with patients globally. Patients can access MyClinic from remote locations, ensuring accessibility to healthcare services regardless of geographical boundaries.

End-to-End Encryption: MyClinic prioritizes the safety and security of users by providing end-to-end encryption for all calls. According to the vendor, this ensures that sensitive data shared during consultations remains confidential and protected. Only the clinician and patient involved in the call can access the encrypted information. MyClinic's commitment to end-to-end encryption aims to enhance patient trust and privacy.

Collaborative Organizations (for Clinics): MyClinic offers a feature called "MyClinic Organizations" specifically designed for clinics and healthcare organizations. This feature allows users within an organization to collaborate by sharing virtual waiting rooms, sending and reviewing questionnaires, and performing administrative tasks. According to the vendor, this feature helps clinics efficiently manage patient triaging and streamline their telemedicine services, enhancing teamwork and coordination.