MyOffice PBX

MyOffice PBX, offered by IPComms, is a cloud-based business phone system designed to help businesses effectively manage their phone communications. According to the vendor, this versatile solution offers a range of features and functionalities, including a virtual PBX system that allows businesses to make and receive calls, set up auto attendants, and manage extensions. It is marketed as suitable for businesses of all sizes, from small startups to large enterprises. According to the vendor, professionals and industries such as professional services, healthcare, retail, hospitality, and education can benefit from the convenience and efficiency provided by MyOffice PBX.

Key Features

Auto Attendants: According to the vendor, MyOffice PBX provides virtual receptionist functionality through auto attendants. Calls are automatically answered, and callers are presented with a menu of options to reach the appropriate department or extension. Time of day routing is also available to ensure callers are directed appropriately based on the time of day.

Web Control Panel: The vendor claims that MyOffice PBX offers an easy-to-use web control panel that allows administrators to manage the PBX system. It provides different levels of control, including an administrative interface for system moves, adds, and changes, and an end-user interface for individual user feature management.

Extensions: According to the vendor, MyOffice PBX allows businesses to create and manage unlimited extensions. It supports various types of extensions, including IP phones, virtual extensions, softphones, and ATA connections.

Virtual Extensions: The vendor states that MyOffice PBX enables the connection of landlines and cell phones to the system through virtual extensions, utilizing advanced call forwarding.

Free Long Distance: MyOffice PBX includes unlimited domestic long-distance calling within the USA and Canada, according to the vendor. It also covers toll-free inbound and outbound calling.

Toll-Free Numbers: The vendor claims that MyOffice PBX offers the option to order new toll-free numbers or transfer existing ones.

Music on Hold: MyOffice PBX provides a selection of over 77 tracks of music for callers placed on hold, according to the vendor.

Professional Greetings: The vendor states that MyOffice PBX has partnered with professional voice-over talent to provide quality greetings and messages for the PBX system.

Call Recording: According to the vendor, MyOffice PBX allows businesses to automatically record phone calls for quality assurance, training, or compliance purposes.

User Groups: MyOffice PBX offers user groups, also known as hunt groups or departments, according to the vendor. This feature allows businesses to efficiently route calls to groups of phones that share similar office functions.