MyTracking

MyTracking is a platform designed for real-time delivery management, offering solutions for tracking vehicles, drivers, routes, and control towers. According to the vendor, MyTracking is suitable for businesses of various sizes, from small enterprises to large corporations. It caters to professions and industries such as logistics and transportation, e-commerce and retail, food and beverage, field service management, as well as healthcare and pharmaceuticals.

Key Features

Real-time Tracking: According to the vendor, MyTracking allows businesses to monitor the location and movement of their fleet in real-time, enabling optimization of routes, adjustments, and accurate delivery ETAs to customers.

Driver Management: MyTracking offers driver management capabilities, allowing businesses to efficiently manage drivers and their tasks. According to the vendor, businesses can assign drivers to specific routes, track their progress, and monitor their performance to improve productivity and ensure compliance.

Route Optimization: MyTracking provides route optimization functionality, helping businesses create efficient routes for their deliveries. According to the vendor, the platform takes into account factors such as traffic conditions, delivery windows, vehicle capacity, and driver availability to generate optimized routes, reducing costs and improving customer satisfaction.

Control Tower: MyTracking includes a control tower feature that acts as a centralized hub for managing and monitoring delivery operations. According to the vendor, the control tower provides real-time visibility into vehicle location, driver status, route progress, and delivery status, enabling businesses to proactively identify and address issues and ensure smooth and efficient operations.

Vehicle Tracking: MyTracking enables businesses to track their vehicles in real-time, providing visibility and control over their fleet. According to the vendor, the platform provides detailed information about vehicle location, speed, mileage, and other relevant data, helping businesses improve fleet utilization, optimize maintenance schedules, and enhance operational efficiency.

Proof of Delivery: MyTracking offers a proof of delivery feature, allowing businesses to capture and store digital proof of delivery documents. According to the vendor, drivers can capture signatures, take photos, and add notes to confirm successful deliveries, streamlining the delivery documentation process, reducing disputes, and improving customer service.

Integration Capabilities: MyTracking integrates with various systems and technologies, enabling businesses to streamline their delivery operations. According to the vendor, the platform can integrate with ERP systems, order management systems, CRM systems, and other relevant software, ensuring seamless data flow, eliminating manual data entry, and improving overall operational efficiency.

Analytics and Reporting: MyTracking provides robust analytics and reporting capabilities, allowing businesses to gain valuable insights into their delivery operations. According to the vendor, businesses can access detailed reports and analytics on key performance indicators such as delivery times, driver performance, route efficiency, and customer satisfaction, helping them identify areas for improvement, make data-driven decisions, and optimize their delivery operations.

Alerts and Notifications: MyTracking offers alerts and notifications functionality, keeping businesses informed about important events and updates in real-time. According to the vendor, businesses can set up customized alerts for specific events such as delays, route deviations, or delivery exceptions, helping them stay proactive, address issues promptly, and ensure smooth and efficient operations.

Mobile Application: MyTracking provides a mobile application for drivers, enabling them to access and update delivery-related information on the go. According to the vendor, the mobile application allows drivers to view assigned routes, capture proof of delivery, communicate with dispatchers, and receive important updates, improving driver productivity, enhancing communication, and facilitating efficient delivery operations.