Naveo Commerce

Naveo Commerce is a comprehensive end-to-end eCommerce and order management platform designed to help businesses establish and manage their online retail operations. It caters to a wide range of enterprises across various industries, including retailers, manufacturers, distributors, brands, grocery stores, e-commerce businesses, and wholesalers. According to the vendor, Naveo Commerce offers an extensive array of features and capabilities that streamline online retail processes, optimize order management, and enhance the customer experience.

Key Features

End-to-End eCommerce: Naveo Commerce provides a complete eCommerce engine supporting business-to-consumer (B2C), business-to-business (B2B), and direct-to-consumer (D2C) segments. The platform's mobile-first design ensures a responsive experience on all devices and browsers. Furthermore, it allows businesses to launch primary sites in new regions or operate independent brands from a single platform using its multi-site capability.

Integrated Order Management: Naveo Commerce enables businesses to efficiently process high volumes of orders, offering next-day/same-day delivery, click-and-collect, and simple returns. The platform provides real-time order visibility across multiple channels and integrates point-of-sale (POS), eCommerce, online marketplaces, shipping, and third-party logistics (3PLs) for comprehensive system oversight and accountability.

Logistics that Scale with You: Naveo Commerce seamlessly integrates with third-party logistics (3PL) partners, allowing businesses to leverage their expertise and efficiency. Alternatively, businesses can bring their operations in-house using Naveo Commerce's ERP or warehouse management module to improve profitability as they scale. The platform is designed to grow alongside businesses, offering continuous support, system upgrades, and performance improvements.

Storefront: Naveo Commerce empowers businesses to design customizable eCommerce storefronts that align with customer expectations. The platform provides flexibility and customization options, including a headless commerce option.

Commerce Engine: Naveo Commerce is optimized for large-scale grocery operations, effectively handling extensive assortments and baskets with individual assortments for each store. The platform offers advanced price book and future pricing management, highly detailed product data to support personalization and dietary preferences, and a built-in recommendation system for personalized product recommendations and promotions.

Distributed Order Management: According to the vendor, Naveo Commerce enables businesses to manage multiple delivery methods such as home, click 'n' collect, locker delivery, and drop-shipping. The platform handles time slots, delivery areas, collection points, and associated pricing. It also supports order splitting and transfers between fulfillment locations, facilitating efficient stock management and helping businesses achieve their omnichannel commerce goals.

In-store Picking: Naveo Commerce optimizes picking routes individually for each store, supporting multi-order picking and automated batch calculation. Barcode-based picking minimizes errors, and the platform accommodates out-of-stock substitution based on customer preferences. The vendor claims that Naveo Commerce provides picker efficiency analytics to enhance warehouse operations.

Last Mile Delivery: Naveo Commerce optimizes the delivery process workflow, minimizing errors and managing temporary storage locations with different temperature zones. The platform optimizes routes based on delivery slots and areas, sending automated notifications to keep customers informed. It supports various delivery options, including in-store, locker, and home deliveries.

Commerce ERP: Naveo Commerce offers an end-to-end eCommerce solution for B2B, B2C, and D2C segments. The platform seamlessly integrates with CRM, payment processing, and logistics systems, facilitating next-day and same-day delivery, click-and-collect, and simple returns. Naveo Commerce provides real-time visibility of multichannel orders from sales reps, call centers, retail stores, and online marketplaces. It integrates POS, eCommerce, marketplaces, shipping, and logistics to offer a unified view of the customer.