Neocom

Neocom is a digital product discovery platform offered by Neo Commerce GmbH. According to the vendor, it is designed to enable companies of various sizes, including small enterprises to large corporations, to engage, consult, and connect with their website visitors on an individual level. This platform caters to a range of professions and industries, such as e-commerce companies, retailers, consumer electronics, sports and outdoor equipment, and mobile network providers.

Engage: According to the vendor, Neocom allows businesses to engage with visitors based on behavioral data, offering personalized assistance and launching automated engagement triggers at the appropriate time and place.

Discover: The vendor claims that Neocom's AI-powered advisors lead visitors to the perfect product by creating unique conversation flows, guiding them to an informed decision, and recommending products based on their needs.

Connect: The vendor states that Neocom enables businesses to connect with anonymous visitors, converting them into qualified leads through personalized communication. Additionally, businesses can collect user feedback to improve performance.

Analyze: According to the vendor, Neocom allows businesses to deep dive into collected data, gaining insights into the needs and preferences of their target audience. Furthermore, businesses can track interactions and conversions, as well as analyze user behavior to enhance the customer journey.

Customizable: The vendor claims that Neocom offers customization options, allowing businesses to align the platform's interface with their website's branding. Businesses can add visual content, change fonts and colors, and customize the conversation flow and questions according to their specific target audience.

Smart ranking: According to the vendor, Neocom's algorithm generates the best product selection for visitors. It offers compromise suggestions and provides a comparative features list to assist visitors in making informed decisions.

User feedback: The vendor states that Neocom allows businesses to collect direct user feedback, providing insights into customer needs and helping optimize the user experience by fine-tuning advisors.

No coding: According to the vendor, Neocom allows businesses to build and optimize data-driven advisors without coding knowledge. The platform offers an intuitive admin portal for easy creation of advisors and supports multiple user access for collaboration.

Integration: The vendor claims that Neocom can be easily integrated into any website without programming knowledge. It allows businesses to enrich their customer data platform for personalized campaigns and centralize data from multiple customer channels.

Global scalability: According to the vendor, Neocom can scale globally across companies, multiple languages, and categories. It offers multi-dimensional solutions to enhance conversion, engagement, and revenue growth.