NetDespatch

NetDespatch is a web-based solution designed to streamline despatch processes for businesses worldwide. According to the vendor, this solution offers seamless carrier integration and automated despatch processes, making it suitable for retailers and carriers of all sizes. NetDespatch is widely used in the retail industry and aims to simplify international shipping, track parcels, and integrate customers seamlessly.

Key Features

Seamless Carrier Integration: According to the vendor, NetDespatch offers a portfolio of integration tools that automate despatch processes by connecting warehouse systems to postal or parcel carriers. This includes automated bookings, barcoded shipping labels, manifests, and electronic pre-advice files.

Web-based Shipping Solutions: NetDespatch provides a web-based SaaS platform that simplifies shipping processes. The vendor claims it supports the creation of correct shipping labels, manifests, customs documentation, parcel tracking, and sending pre-advice files. It also offers fully supported integrations with various sales order processing, ecommerce, order management, and warehouse systems.

Dedicated Support: The vendor emphasizes their highly regarded support team, which is available to assist with technical support issues. They offer an easy-to-use support portal and a UK-based service center. This support extends to printer configuration, seamless systems integration, and implementation.

Simplify International Shipping: NetDespatch's intelligent systems aim to handle various aspects of international shipping, such as country and regional processing rules, time zones, currency, customs documentation, and export invoices. According to the vendor, this allows businesses to bring new ideas to market rapidly without custom development.

Track Parcels: NetDespatch enables easy online tracking of consignments using their reference number or the carrier's consignment number. The vendor states that APIs are available to add tracking functionality to websites, which can increase customer retention through seamless integration.

Integrate Customers: NetDespatch offers a seamless integration platform that allows businesses to quickly onboard customers without changing existing business processes. This platform includes secure automated file transfer, web services, and a file transformation engine.