NetRelay Seamless Commerce Suite

The NetRelay Seamless Commerce Suite, developed by Braintags GmbH, is a cloud-based solution that aims to address the challenges of seamless commerce. According to the vendor, this suite of tools enables businesses of various sizes to gain a 360-degree view of their customers in real-time, facilitating a consistent flow of information and optimal customer support throughout their journey. The NetRelay Seamless Commerce Suite is designed to cater to a wide range of professions and industries, including retailers, e-commerce companies, marketing professionals, customer service teams, and digital consultants.

Key Features

NetCampaign: According to the vendor, NetCampaign is a campaign management tool that allows businesses to plan, create, execute, and track marketing campaigns. It offers features such as audience segmentation, content creation, and campaign analytics.

NetCustomer: NetCustomer aims to provide businesses with a 360-degree view of customers in real-time by consolidating customer data from various touchpoints. According to the vendor, this feature helps businesses understand customer behavior and preferences, enabling personalized marketing and customer support.

NetCall: NetCall is an integrated call center solution that assists businesses in handling customer inquiries and support calls. The vendor claims that it provides features such as call routing, call recording, and call analytics, which can help businesses improve customer service and response times.

NetWebmail: According to the vendor, NetWebmail is a web-based email management tool that enables businesses to manage and track customer emails. It offers features such as email routing, automated responses, and email analytics, which can streamline email communication and potentially improve customer satisfaction.

NetCMS: NetCMS is a content management system for websites and online stores. According to the vendor, it allows businesses to create, edit, and publish content, offering features such as content templates, version control, and SEO optimization. The vendor suggests that NetCMS can help businesses manage their online presence and potentially improve website performance.

NetShop: NetShop is an e-commerce platform designed for online stores. The vendor claims that it enables businesses to create and manage their online storefronts, providing features such as product catalog management, shopping cart functionality, and secure payment processing. According to the vendor, NetShop aims to offer a seamless shopping experience for customers.

NetMedia: NetMedia is a media management and distribution tool. The vendor states that it allows businesses to manage and distribute digital media assets, providing features such as file storage, metadata management, and media analytics. The vendor suggests that NetMedia can help businesses streamline media workflows and potentially improve content delivery.