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New World ERP has been instrumental in helping users save time and streamline their financial operations. By utilizing the system, users …
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What is New World ERP?
New World ERP by Tyler Technologies is a financial and administrative management software that aims to improve citizen services and operational efficiency for cities, counties, and schools. According to the vendor, this solution offers quick access to information, simplified reporting, and workflow...
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What is New World ERP?
New World ERP, made by Tyler technologies, is an Enterprise Resource Planning software for the public sector. It offers local government fast access to information, simplified reporting, and time-saving workflow to help increase financial transparency, make informed business decisions, and ensure…
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What is New World ERP?
New World ERP by Tyler Technologies is a financial and administrative management software that aims to improve citizen services and operational efficiency for cities, counties, and schools. According to the vendor, this solution offers quick access to information, simplified reporting, and workflow capabilities to increase financial transparency, support informed decision-making, and ensure accountability. It is designed to cater to organizations of various sizes, including public sector agencies, government organizations, municipalities, school districts, and special districts.
Key Features
Appraisal Services: According to the vendor, New World ERP provides integrated software solutions for managing the property tax life cycle. This includes computer-assisted mass appraisal (CAMA) functionality and comprehensive appraisal services for accurate property valuations.
Computer-Assisted Mass Appraisal (CAMA): The vendor claims that New World ERP includes a pioneering computer-assisted mass appraisal system that automates property valuation and assessment processes. It aims to provide accurate and consistent property valuations, streamlining the appraisal and assessment administration.
Tax Billing & Collection: New World ERP offers software solutions that aim to simplify tax payments and collections. According to the vendor, it streamlines the management of tax payments and collections, ensuring accuracy and timeliness while providing a simplified billing process for citizens and organizations.
Asset Management: The vendor states that New World ERP provides comprehensive solutions for managing assets within public sector agencies. It offers tools for tracking and managing assets throughout their lifecycle, optimizing asset utilization, and improving maintenance processes.
Business Management: New World ERP includes software solutions for managing core business functions. According to the vendor, it supports budget monitoring, payroll generation, and revenue collection, aiming to streamline financial management processes and support efficient business operations within public sector agencies.
Community Development: The vendor claims that New World ERP offers solutions designed to streamline community development processes. It includes features for managing permitting, enforcement, and inspections, ensuring compliance with regulations and codes, and facilitating efficient community development activities.
Correspondence Management: New World ERP provides tools for managing and tracking correspondence within public sector agencies. According to the vendor, it automates the handling of incoming and outgoing correspondence, improving communication and collaboration among departments, and enhancing efficiency and accountability in managing correspondence.
Environmental Health: According to the vendor, New World ERP offers solutions for managing environmental health regulations and processes. It tracks inspections, permits, and compliance activities, aiming to ensure adherence to health and safety regulations and streamline environmental health operations.
Fire Prevention: New World ERP includes software solutions for fire prevention and safety management. The vendor claims that it tracks inspections, permits, and enforcement activities, enhancing fire prevention efforts and public safety, and supporting efficient fire prevention operations.
Motor Vehicle: New World ERP provides tools for managing motor vehicle-related processes. According to the vendor, it includes functionalities for vehicle registration, licensing, and titling, aiming to streamline motor vehicle operations and improve customer service and efficiency in motor vehicle departments.
New World ERP Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
- Supported: Configurable Accounting
- Supported: Standardized Processes
Subledger and Financial Process Features
- Supported: Billing Management
- Supported: Cash and Asset Management
- Supported: Budgetary Control & Encumbrance Accounting
Order Management Features
- Supported: Credit card processing
Payroll Management Features
- Supported: Pay calculation
- Supported: Benefit plan administration
- Supported: Direct deposit files
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Project Financial Management Features
- Supported: Budgeting and Forecasting
- Supported: Project Costing
- Supported: Cost Capture
- Supported: Customer Contract Compliance
Project Execution Management Features
- Supported: Project Planning and Scheduling
Product Lifecycle Management Features
- Supported: Proposal Management
Additional Features
- Supported: General Ledger
- Supported: Budget Management and Annual Budget Preparation
- Supported: Revenue/Cash Receipting
- Supported: Dynamic Reporting and State Reporting
- Supported: Data Mart/Analytics and Dashboards
- Supported: Decision Support
- Supported: Grant Management
- Supported: Project Accounting
- Supported: CAFR Statement Builder
- Supported: Payroll Processing
- Supported: Personnel Management
- Supported: Position Control
- Supported: Employee Event Tracking
- Supported: Roster Cards (N.Y. Specific)
- Supported: Benefits Administration
- Supported: COBRA Billing Administration
- Supported: Workers Compensation Administration
- Supported: Employee Retirement Tracking
- Supported: Leave Management
- Supported: Applicant Tracking
- Supported: TylerForms
- Supported: ExecuTime
- Supported: Time and Attendance
- Supported: Water/Sewer/Refuse Base Package
- Supported: Electric Base Package
- Supported: Gas Base Package
- Supported: Automatic Meter Read (AMR) Interface
- Supported: Service Order Processing
- Supported: Tyler Content Manager
- Supported: eFinance
- Supported: eHR
- Supported: eUtility
- Supported: eCommunity
- Supported: Business Licensing
- Supported: Animal Licensing
- Supported: Contractor Licensing
- Supported: Permits
- Supported: Municipal Inspections
- Supported: Project Planning
- Supported: IVR Interface for Permits and Scheduling Inspections
- Supported: Microsoft Analytics technology
- Supported: myCommunityâ„¢ mobile platform
- Supported: myInspections™ iPad® app
New World ERP Video
Employees of Tyler Technologies talk about public sector services designed for the specific needs of those who serve the public in city and county departments, state and federal agencies, and school districts.
New World ERP Integrations
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Analytics
New World ERP Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
New World ERP Downloadables
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
New World ERP has been instrumental in helping users save time and streamline their financial operations. By utilizing the system, users have found it easier to produce accurate and detailed financial statements and annual budgets. The software has also improved transaction monitoring and approval processes, leading to increased efficiency within organizations. Although some users have reported encountering bugs, such as doubling hours codes in the payroll module, they are actively working to resolve these issues.
Additionally, New World ERP has eliminated the need for additional software in utility billing and accounting, simplifying processes for users. With this all-in-one solution, users can conveniently pay vendors, contractors, employees, and manage payroll within a single application. The product has also resolved issues by offering an employee portal and allowing customers to pay bills online.
Furthermore, the payroll module of New World ERP has proven to be a valuable asset for organizations transitioning towards electronic office processes. It saves both time and money by efficiently managing employee data, facilitating HR/payroll interactions, and providing access to historical data. Users have noted how this software improves daily processes and benefits both the organization and its residents.
The automated workflows and approvals provided by New World ERP strengthen internal controls while enhancing overall efficiency. One notable feature is the product's ability to generate easy-to-use and flexible reports. This functionality enables users to track capital projects, assets, grants, revenue receipting, and even manage complex budget processes effectively.
Moreover, New World ERP provides robust reporting capabilities for HR departments, eliminating the need for workarounds and enabling comprehensive employee benefits management. The software has proved to be particularly useful for CFOs in balancing general ledgers with projects and providing valuable data for making informed business decisions.
By streamlining department reporting, budget controls, historical information research, permitting processes, code enforcement, licensing operations, and leveraging modern technology trends like going paperless or integrating with other products - New World ERP has become an essential tool for many users throughout their organizations. The myInspections module has even modernized the way fire inspectors conduct annual inspections, bringing added efficiency to their workflow.
In conclusion, New World ERP has facilitated various use cases, ranging from financial operations and payroll processing to HR management and collaboration between departments. Users have experienced time savings, improved reporting capabilities, enhanced transparency in operations, and a reduction in manual entry. With its comprehensive features and user-friendly interface, this software has proven to be an efficient and effective solution for organizations of diverse sizes and sectors.
Reliable System: Users have consistently found New World ERP to be a reliable system with rock-solid performance and efficient issue resolution since 1992. Numerous reviewers have praised the system for its reliability, indicating that it has been a trusted solution for their business needs.
Great Customer Service: Many users express gratitude for the great customer service provided by New World ERP. Reviewers appreciate the assistance they receive from trainers and implementers since the beginning of their partnership with the company. The positive experiences with customer service highlight the commitment of New World ERP in providing excellent support to its customers.
Continuous Improvements: Users commend New World ERP for continuously improving and developing both individual modules and the system as a whole. This sentiment is echoed by numerous reviewers who appreciate the ongoing efforts made by New World ERP to enhance their product. The continuous improvements demonstrate that New World ERP is actively working to meet evolving business requirements and provide an optimal user experience.
Integration Limitations: Some users have expressed dissatisfaction with the current integration capabilities of the software. They feel that better integration with Microsoft Azure and O365 would greatly improve their workflow efficiency. Additionally, they would like to be able to leverage single sign-on functionality across all products, which is currently not available.
System Workarounds: Reviewers have mentioned that while the system offers a range of features, it is not always up to speed with the specific needs of public schools. This has led to frustration as users are required to find workarounds or alternative methods to achieve desired outcomes within their educational setting.
Limited Invoice Overriding: One common complaint among users is regarding the system's limitation when it comes to overriding AP invoice items. Currently, users can only override one item at a time, which can be time-consuming and inefficient for those who frequently need to make multiple overrides in a single transaction.
Based on user feedback, the following recommendations are commonly made:
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Users emphasize the importance of conducting thorough research and asking the right questions to ensure that the software meets their specific needs. It is crucial to clarify what is included in the cost of the software to avoid any unexpected expenses.
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Successful implementation of this software relies heavily on effective change management practices. Users recommend investing time and effort in change management to ensure a smooth transition and adoption by employees.
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To ensure optimal performance, users advise staying proactive and involved with the software. This includes setting up the software correctly from the start and continuously monitoring it for any bugs or issues that may arise.
These recommendations reiterate the need for careful planning, thorough testing, and ongoing engagement with the software to maximize its benefits for businesses.