Overview
What is Next4biz?
Next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through their digital transformations. Next4biz's states that with their products, their mission is to change the way companies manage their customer relations and…
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Get StartedPricing
What is Next4biz?
Next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through their digital transformations. Next4biz's states that with their products, their mission is to change the way companies manage their customer relations and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Next4biz?
- Integration to legacy systems with data deduplication
- Customer’s digital footprint monitoring
- Dynamic segmentation, KPI and scorecard management
- Rule-based automatic marketing and sales
- Integrated email, SMS, push message campaigns
- Opportunity and task management
- No-code architecture
- GDPR, CCPA, KVKK, Opt-in & Opt-out compliance
For customer service, Next4biz supports:
- Omnichannel communication
- AI powered complaint categorization
- User interface and agent script design for categories
- End-to-end complaint management with workflows
- Knowledge base and self service
- No-code architecture, extensive reports
- Integration capabilities
- GDPR, CCPA, KVKK compliance
- Workflow, form and business rule design with drag and drop function
- Design, test, and use in one platform
- Dev tools to add new features
- Digitalized, integrated process inventory
- Report, analysis and dashboard tools
- Compliance with regulations and standards
Next4biz Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
