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NGNInsights

NGNInsights

Overview

What is NGNInsights?

NGNInsights is a call agent performance management and gamification software tool, used to improve agents' and supervisors' performances. And it is designed to enable managers and agents to achieve continuous and uninterrupted feedback within their call center. NGNInsights allows…

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Pricing

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What is NGNInsights?

NGNInsights is a call agent performance management and gamification software tool, used to improve agents' and supervisors' performances. And it is designed to enable managers and agents to achieve continuous and uninterrupted feedback within their call center. NGNInsights allows the agent to view…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is NGNInsights?

NGNInsights is a call agent performance management and gamification software tool, used to improve agents' and supervisors' performances. And it is designed to enable managers and agents to achieve continuous and uninterrupted feedback within their call center. NGNInsights allows the agent to view their real-time performance in accordance with what is expected of them and illustrating at the same time areas of needed improvement.

NGNInsights Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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