Overview
What is NGNInsights?
NGNInsights is a call agent performance management and gamification software tool, used to improve agents' and supervisors' performances. And it is designed to enable managers and agents to achieve continuous and uninterrupted feedback within their call center. NGNInsights allows…
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Product Details
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- Integrations
- Tech Details
What is NGNInsights?
NGNInsights is a call agent performance management and gamification software tool, used to improve agents' and supervisors' performances. And it is designed to enable managers and agents to achieve continuous and uninterrupted feedback within their call center. NGNInsights allows the agent to view their real-time performance in accordance with what is expected of them and illustrating at the same time areas of needed improvement.
NGNInsights Integrations
NGNInsights Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |