Overview
What is NinjaOS?
NinjaOS is an online ordering system specifically designed for the F&B (Food and Beverage) industry. According to the vendor, it offers a solution for restaurants and food businesses to efficiently manage their online orders, delivery, takeaway, dine-in, catering, reservations, CRM, loyalty programs,...
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is NinjaOS?
NinjaOS is an online ordering system specifically designed for the F&B (Food and Beverage) industry. According to the vendor, it offers a solution for restaurants and food businesses to efficiently manage their online orders, delivery, takeaway, dine-in, catering, reservations, CRM, loyalty programs, analytics, and integrations. NinjaOS caters to a wide range of businesses, from home-based and single-outlet establishments to multi-outlet chains, hotels, malls, catering services, grocery stores, and bakeries. This versatile platform is utilized by professionals in the restaurant, cafe, bar, food truck, and catering service industries.
Key Features
Commission Free Online Ordering System: According to the vendor, NinjaOS offers a zero commission online ordering system. It is claimed that businesses can save thousands of dollars every month and grow their brand sustainably. NinjaOS supports various order types including delivery, takeaway, QR dine-in, catering, and reservation.
Custom Designed E-Commerce Website & App: NinjaOS provides businesses with a custom-designed web app or mobile app ordering system. The vendor claims that template-based options are available for single-store and multi-store outlets. NinjaOS allows for POS and custom integrations and customizations to meet specific business requirements.
Complete End-to-End Solution with Integrations: According to the vendor, NinjaOS offers a comprehensive solution that includes online ordering, CRM, loyalty programs, analytics, customizations, and integrations. It is claimed that the platform can seamlessly integrate with drivers, POS systems, accounting systems, and more, providing businesses with a centralized platform to streamline operations and improve efficiency.
CRM & Loyalty: NinjaOS includes a multi-tier CRM system to organize customer information for re-engagement. The vendor claims that businesses can enhance customer engagement and increase revenue through loyalty programs, promo codes, e-vouchers, and analytics. NinjaOS is said to provide valuable insights into customer purchase patterns and behaviors.
Marketing: According to the vendor, NinjaOS helps businesses grow their online presence and reach a wider audience. It is claimed that the platform connects with social media platforms like Facebook and Instagram to promote products and offers. NinjaOS supports marketing campaigns, promotions, and targeted marketing strategies.
Delivery Drivers: NinjaOS facilitates seamless integration with delivery drivers for efficient order fulfillment. According to the vendor, businesses can provide real-time tracking and updates on delivery status, streamlining the delivery process and enhancing the customer experience.
Takeaway, Dine-in, Catering, Reservation: In addition to online ordering and delivery, NinjaOS supports other essential features such as takeaway, dine-in, catering, and reservation. The vendor claims that businesses can cater to different customer preferences and offer a seamless experience across various order types.
Meal Plan Subscriptions: NinjaOS allows businesses to offer meal plan subscriptions to attract and retain loyal customers. According to the vendor, customers can subscribe to regular meal deliveries or customized meal packages, providing convenience and flexibility.
Events Booking: NinjaOS simplifies the process of booking events. According to the vendor, customers can easily reserve venues, select menus, and manage event details through a user-friendly interface.
B2B/Corporate Orders: NinjaOS caters to B2B and corporate orders, allowing businesses to efficiently manage bulk orders, invoicing, and delivery logistics. According to the vendor, the platform simplifies the process of handling large-scale orders for corporate clients.
NinjaOS Features
- Supported: Delivery Management
- Supported: Inventory Management
- Supported: Loyalty Program
- Supported: Mobile Access
- Supported: Online Ordering
- Supported: Reporting/Analytics
- Supported: Table Management
NinjaOS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based, Android, iPhone, iPad |