NocRoom Hosted PBX

NocRoom Hosted PBX is a cloud-based telephony solution specifically designed for small and medium-sized businesses. The vendor offers a range of features, including call forwarding, voicemail, call recording, and auto-attendant. This solution caters to various industries such as professional services, healthcare, retail, hospitality, and education. By leveraging internet connectivity, businesses can seamlessly manage their communication needs, potentially improving operational efficiency and enhancing customer interactions.

Key Features

Cloud-based phone system: NocRoom Hosted PBX operates in the cloud, enabling businesses to make and receive calls over the internet, eliminating the need for traditional phone lines.

Call forwarding: Easily redirect incoming calls to another phone number or extension, ensuring important calls are promptly answered.

Voicemail: NocRoom Hosted PBX provides voicemail functionality, allowing users to receive and store voice messages when they are unavailable to answer calls.

Call recording: Record incoming and outgoing calls for quality assurance, training, or compliance purposes.

Auto-attendant: NocRoom Hosted PBX offers an automated attendant feature that greets callers and provides menu options to direct their calls to the appropriate department or extension.

Interactive Voice Response (IVR): Customize IVR menus to provide callers with self-service options, such as checking account balances or scheduling appointments.

Call queuing: Efficiently manage high call volumes by placing incoming calls in a queue and automatically routing them to available agents or departments.

Conference calling: NocRoom Hosted PBX supports conference calling, facilitating real-time collaboration among multiple participants.

Call analytics: Gain insights into communication patterns with detailed call analytics and reporting, tracking call volume, duration, and other key metrics.

Mobile app: Access the NocRoom Hosted PBX system on mobile devices, allowing users to make and receive calls using their business phone number, enhancing flexibility and accessibility.