Overview
What is Novagems?
Novagems mobile & web-based Security Guard & Cleaning Management software connects frontline to back-office giving an overview of entire operations in one place. Novagems' Security Guard Management allows users to schedule shifts, view GPS verified clock in/out, get access to…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
3 people also want pricing
Alternatives Pricing
Product Details
- About
- Competitors
- Tech Details
What is Novagems?
Novagems Competitors
- TrackTik
- GuardsPro
- guardmetrics
Novagems Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Novagems Security Guard Management System has proven to be a reliable and efficient solution for security managers in addressing various business challenges. Users consistently report no issues or outages, ensuring uninterrupted management of daily tasks. With its user-friendly interface and intuitive features, Novagems simplifies the job of security managers, allowing them to streamline their operations effectively.
One of the key benefits of Novagems is its scheduling tool and reporting system. Users highly praise its effectiveness in tracking pay period hours, providing accurate data for payroll processing. This feature alone saves security managers valuable time and effort, eliminating the need for manual calculations or the use of separate systems.
Furthermore, Novagems excels in bringing together all relevant data into one centralized platform. This eliminates the need for multiple systems and reduces the time spent on transferring data between different platforms. By having all the necessary information readily available, security managers can make informed decisions promptly, improving overall efficiency and productivity.
In addition to its robust functionality, Novagems also values user feedback and actively involves users in testing and refining its features. By listening to the needs and experiences of their customers, Novagems continuously improves its software based on real-world usage scenarios. This collaborative approach ensures that users receive a reliable and tailored solution that meets their specific requirements.
With its superb timekeeping and tracking capabilities, Novagems provides users with a seamless experience in managing their security operations. From simplifying daily tasks to improving payroll accuracy, this software addresses critical business problems faced by security managers, ultimately enhancing efficiency and effectiveness in their role.
Easy to Use and Teach: Users have found Novagems to be very user-friendly and easy to teach, making it accessible for users of all skill levels. Several reviewers have expressed their satisfaction with the software's ease of use, highlighting its intuitive interface and simple navigation.
Helpful Features for Streamlining Tasks: Many users have praised Novagems for its helpful features that streamline everyday tasks. The scheduling, reporting, timesheets, and checklists features have been described as extremely valuable in improving efficiency and organizing workflow. Reviewers appreciate how these features simplify complex processes and save time.
Effective Customer Support: Users have had positive experiences with Novagems' customer support services. They mention that the support team is responsive and provides assistance in getting up and running quickly. Some reviewers specifically mention Aditya as a reliable contact who has provided excellent customer service.
Difficult Onboarding and User Experience: Some users have found it challenging to onboard and get along with the Novagems software. They feel that the user experience is not intuitive, requiring multiple clicks and submenus to set up shifts.
Mobile Glitches: Several reviewers have mentioned occasional glitches in the mobile software, such as patrols disappearing and the app not being available on certain phones. These issues can disrupt the smooth functioning of the system.
Slow Web Portal Access: Users in Australia have reported that accessing and making changes from the web portal is slow. This delay can hinder productivity for those trying to manage their security operations efficiently.