Overview
What is NovelVox Cx Infinity?
CX Infinity is an AI-driven digital customer engagement platform enabling agents to engage with customers in real-time. The solution brings the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get…
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What is NovelVox Cx Infinity?
CX Infinity is an AI-driven digital customer engagement platform enabling agents to engage with customers in real-time. The solution brings the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get…
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What is NovelVox Cx Infinity?
CX Infinity is an AI-driven digital customer engagement platform enabling agents to engage with customers in real-time. The solution brings the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get a unified platform to receive interactions from all the channels. The ability to unify information from multiple sources assists agents in fetching customer details, past interaction history, etc., over a single screen. The dedicated workspace for Agents, Administrators, and Supervisors can drive productivity.
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NovelVox Cx Infinity Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Countries | United States, United Arab Emirates, United Kingdom, India, Kingdom of Saudi Arabia |
| Supported Languages | English, Arabic |
