Overview
What is Nubitel?
Nubitel is a cloud customer engagement solution that aims to streamline customer interactions for small to medium-sized businesses. According to the vendor, Nubitel offers a comprehensive omnichannel solution that allows businesses to engage with their customers through their preferred channels, providing...
Leaving a review helps other professionals like you evaluate Unified Communications as a Service (UCaaS) Solutions
Be the first one in your network to review Nubitel, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is FluentCloud?
FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility,…
What is Net2Phone?
Net2Phone is a VoIP solutions provider headdquartered in Newark, whose services include Hosted PBX, unified communications for remote workforces including live calling, live chat, and also web conferencing through their Huddle app available now in beta release, Microsoft Teams direct routing, and…
Product Details
- About
- Tech Details
What is Nubitel?
Nubitel is a cloud customer engagement solution that aims to streamline customer interactions for small to medium-sized businesses. According to the vendor, Nubitel offers a comprehensive omnichannel solution that allows businesses to engage with their customers through their preferred channels, providing a consistent and personalized experience.
Key Features
Omnichannel Solution: According to the vendor, Nubitel offers a complete omnichannel customer engagement solution that streamlines all customer interaction points into a single interface. It is designed to enable customers to engage through their preferred channels.
Self-service Virtual Assistant: Nubitel provides an AI-powered virtual assistant that aims to enhance support for agents in voice and chat interactions. According to the vendor, it can improve response rates and customer engagement, increase lead conversions, and enable efficient issue resolution. The virtual assistant also provides timely suggestions to agents for better customer support.
Unified Communications: Nubitel is a cloud-based solution that aims to enhance current telephony services with unified communication features. According to the vendor, it seamlessly integrates with VoIP technology for efficient call management. The solution offers comprehensive PBX phone services tailored to business needs and aims to deliver flexibility and scalability for businesses of all sizes.
WhatsApp Business API: According to the vendor, Nubitel empowers businesses to connect with customers on their preferred channel by integrating directly with WhatsApp through the official API. This integration aims to enable seamless communication through the familiar and convenient messaging app, increasing campaign conversions, boosting engagement, and expanding international reach.
Cloud CRM: Nubitel aims to enhance customer experience by streamlining process workflows. According to the vendor, it prioritizes and solves cases efficiently, centralizes customer information and communication history, and provides actionable insights for continuous improvement.
Sentiment Analysis: Nubitel leverages AI to gain emotional insights from customer interactions. According to the vendor, it aims to identify and address customer concerns promptly, optimize agent performance and decision-making with data-driven insights, and enable proactive issue resolution and risk management.
Nubitel Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
