OBENAN

OBENAN is a review management and digital marketing platform offered by the vendor, OBENAN. It aims to assist local businesses in managing their online presence, automating review responses, analyzing customer sentiment, and enhancing their online reputation. The product is designed for businesses of all sizes, including both single-location and multi-location businesses. According to the vendor, OBENAN is used by various professionals and industries, such as restaurants, hotels, retail stores, spas, salons, fitness centers, marketing professionals, hospitality industry professionals, small and medium-sized businesses, and digital marketing professionals and SEO agencies.

Key Features

AI-Powered Auto Review Respond: According to the vendor, OBENAN offers intelligent automation to automate local business reviews. Users can create a supervised or unsupervised workflow to respond to reviews in multiple languages. The vendor claims that the AI analyzes reviews and generates responses that are better than human responses.

AI-Powered Emotion Analysis: OBENAN utilizes natural language processing (NLP) and machine learning algorithms to analyze customer reviews. According to the vendor, this analysis helps determine the sentiment behind reviews and identify customer pain points. Users can measure customer satisfaction and gain insights into potential growth opportunities.

Automate Review Task Creation: OBENAN allows users to automatically generate review tasks for any review rating. Users can assign tasks to relevant departments and set deadlines for resolution. The vendor states that this feature streamlines the review process and ensures timely follow-up on negative feedback.

Automatically Respond to Your Past Reviews: According to the vendor, OBENAN enables users to automatically respond to all previous reviews. The AI technology responds to reviews at random times to create a natural and authentic feel. The vendor claims that this feature helps improve brand reputation and engage with customers who have left reviews in the past.

Backlink Checker: OBENAN provides a backlink checker to monitor a website's domain authority and track mentions in the search ecosystem. Users can identify backlinks to their website and analyze their quality and relevance. According to the vendor, this feature helps improve the website's search engine rankings by optimizing the backlink profile.

Business Solutions for Single Location and Multi Location Businesses: OBENAN offers solutions for both single-location businesses and multi-location businesses of all sizes. The vendor claims that the platform helps businesses manage their online presence, improve visibility, and increase brand reputation. OBENAN provides tools for managing reviews, automating digital marketing tasks, and analyzing customer sentiment.

Data Analytics: OBENAN leverages data analytics advancements and changes in consumer behavior driven by mobile and social media. The vendor states that users can gain insights into consumer preferences and behaviors to optimize digital marketing strategies. OBENAN allows users to measure customer satisfaction, calculate lifetime customer relationship values, and improve targeting.

Hyper-local Marketing: According to the vendor, OBENAN adopts a hyperlocal marketing approach to target specific areas and drive immediate foot traffic. Users can focus on highly localized and address-specific regions to capitalize on "near me" searches. The vendor claims that this feature increases visibility in local search results and attracts customers searching for businesses in their vicinity.

Local Listings Technology: OBENAN helps users manage and optimize their local business listings across multiple online platforms. Users can ensure accuracy and consistency of their business information in directories and search engines. The vendor states that this feature improves the business's discoverability in local searches and increases foot traffic to their locations.

Reputation Management: OBENAN allows users to manage their brand's digital communications surrounding their location. Users can monitor and respond to reviews and social media posts to maintain a positive brand image. The vendor claims that this feature helps prevent customer trust erosion by addressing negative feedback promptly and professionally.

Voice Search: OBENAN utilizes speech recognition technology to enhance digital marketing efforts. According to the vendor, users can adapt to the growing trend of voice-activated assistants and voice searches. OBENAN aims to help businesses show up in voice search results to maintain their business presence in emerging environments and strengthen customer trust.