OM.Net

OM.Net is a CRM solution designed to assist businesses in managing their customer relationships and data. According to the vendor, it offers a centralized platform for storing and organizing customer information, interactions, and communication history. This software solution is targeted at small to large companies across various professions and industries, including business and pilotage, marketing and communication, collaboration, digital/numérique, and gestion de la relation de contacts.

Key Features

CRM Solution: According to the vendor, OM.Net provides a centralized platform for storing and organizing customer information, interactions, and communication history.

Contact Management: The vendor claims that OM.Net offers robust contact management capabilities, allowing users to create and maintain detailed profiles for each contact. Users can store contact information, track and manage interactions, and access communication history.

Sales and Opportunity Management: The vendor states that OM.Net allows users to easily manage sales and track opportunities. Users can create and assign sales opportunities, monitor progress through a visual pipeline view, generate sales forecasts, and analyze sales performance.

Marketing Campaigns: According to the vendor, OM.Net enables users to plan, execute, and track marketing campaigns. Users can create targeted marketing lists, design email templates, schedule email campaigns, and measure the effectiveness of their campaigns through analytics and reporting features.

Document Management: The vendor claims that OM.Net offers document management capabilities to store and organize documents related to contacts, opportunities, and projects. Users can upload and attach documents directly to contact records, ensuring easy access to relevant information.

Task and Activity Management: According to the vendor, OM.Net includes task and activity management features to help users stay organized and manage their workload. Users can create tasks, assign them to team members, set due dates, track progress, and schedule and track activities such as meetings and calls.

Reporting and Analytics: The vendor states that OM.Net provides robust reporting and analytics capabilities to gain insights into customer data and performance metrics. Users can create custom reports and dashboards, access pre-built reports for sales, marketing, and customer service metrics, and export reports in various formats for further analysis or sharing.

Integration and Customization: According to the vendor, OM.Net supports integration with other systems and tools to streamline workflows and enhance productivity. It offers APIs and connectors to integrate with popular applications, and users can customize the system to meet their specific business needs.

Mobile Access: The vendor claims that OM.Net provides mobile access, allowing users to access and manage customer data on the go. Users can view and update contact information, track activities, and respond to customer inquiries from their mobile devices, ensuring real-time access to important information.