Oneforma

Oneforma is a platform offered by Centific that provides a range of solutions and services for businesses across various industries. According to the vendor, Oneforma helps companies analyze complex data, predict business trends, and adapt strategies to foster agility. It is suitable for businesses of all sizes, including small, medium, and large enterprises. Professionals in fields such as business analysis, data science, marketing, retail, e-commerce, logistics, healthcare, consumer electronics, and consumer packaged goods utilize Oneforma.

Key Features

Scout: According to the vendor, Scout is an AI-powered behavior anomaly detection engine that utilizes computer vision technology and pattern recognition algorithms. It is designed to detect, analyze, and interpret people's real-time movements in physical spaces, providing personalized and prescriptive analytics in real-time.

Shrink Protection: The vendor claims that Shrink Protection feature can detect theft, fraud, and damage, and send proactive alerts to operations personnel in real-time. It aims to protect the bottom line by reducing shrink.

Workplace Safety: According to the vendor, Workplace Safety monitors customer behavior to minimize shrink and create a safer environment. It is said to improve customer satisfaction and loyalty while helping identify and mitigate workplace hazards.

Proactive Loss Prevention: The vendor claims that Proactive Loss Prevention employs a high-accuracy prevention algorithm and provides real-time alerts to mitigate shrink. It incorporates self-learning AI with human involvement to enhance loss prevention efforts.

Intuitive Customer Experiences: According to the vendor, this feature aims to reduce customer dwell time and prioritize high-value tasks. It is said to provide more visibility into customer confusion and frustration, leading to improved customer experiences.

Intelligent Store Operations: The vendor states that this feature provides a real-time view of customer heat maps and integrates shopper behavior in CSAT and NPS calculation. It aims to identify drivers of profit and loss leakage and suggests mitigation actions.

GDPR and PII Compliance: According to the vendor, this feature ensures compliance with GDPR regulations and safeguards personally identifiable information, providing businesses with data protection.

Pioneering New Ideas and Thinking: The vendor claims that this feature provides insights and stories on how to apply AI in retail and explores the potential of AI in improving profitability and fighting crime in drug store chains. It aims to uncover customer needs in real-time while they shop in the store.

AI Data Services: According to the vendor, Centific's AI Data Services help businesses deploy AI responsibly by providing reliable training data. They specialize in creating high-quality datasets for LLMs, computer vision, speech, and AR experiences. These services merge diverse datasets to improve AI model accuracy and minimize bias.

Localization Services: The vendor states that Centific's AI-driven Localization Services enhance client value through subject matter expertise and advanced technologies. Their Human-in-the-Loop localization solutions integrate generative AI responsibly to boost efficiency and optimize workflows. The services also include innovative customer experience assessment solutions for rapid issue resolution and seamless customer satisfaction.