Overview
What is OpenKey Front Desk?
OpenKey Front Desk is a mobile guest services solution that aims to enhance the guest experience in hotels. According to the vendor, this product offers a variety of features, including:
Mobile Check-In/Out: Guests can conveniently check in and out of their hotel rooms using their mobile devices,...
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Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is OpenKey Front Desk?
OpenKey Front Desk is a mobile guest services solution that aims to enhance the guest experience in hotels. According to the vendor, this product offers a variety of features, including:
Mobile Check-In/Out: Guests can conveniently check in and out of their hotel rooms using their mobile devices, eliminating the need to wait in line at the front desk.
Mobile Payment: Guests can securely make payments for their hotel stay using their mobile devices, supporting popular mobile payment platforms like Android Pay and Apple Pay. This eliminates the need for physical credit card swipes or cash transactions.
Service Requests: Guests can easily make service requests to the hotel staff using their mobile devices, ranging from simple requests for additional amenities to reporting maintenance issues. This improves communication and ensures prompt response times.
Mobile Key: Guests can unlock their hotel room doors using their smartphones, replacing the need for traditional magstripe or RFID cards. This provides a convenient and secure method of room access.
Mobile Reservations: Guests can make room reservations directly from their mobile devices, enjoying a seamless and user-friendly booking experience. This increases convenience and encourages direct bookings.
Mobile Loyalty Program Management: Guests can manage their loyalty program memberships and benefits through their mobile devices, allowing them to track loyalty points, redeem rewards, and access exclusive offers. This enhances guest engagement and loyalty to the hotel brand.
Mobile Calendar of Hotel Events: Guests have access to a mobile version of the hotel's calendar of events, keeping them informed about upcoming events and activities. This enhances their overall experience at the hotel.
OpenKey Front Desk Features
- Supported: Alerts/Notifications
- Supported: Contact Management
- Supported: ID Scanning
- Supported: Pre-Registration
- Supported: Registration Management
- Supported: Self Check-in/Check-out
- Supported: Visitor Tracking
OpenKey Front Desk Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
