Overview
What is OpenPro CRM Software?
OpenPro CRM Software is a web-based customer relationship management (CRM) solution designed for small to large-sized businesses. According to the vendor, OpenPro CRM offers integration with websites like WordPress and social platforms, making it a versatile option for businesses in various industries....
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Product Details
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- Tech Details
What is OpenPro CRM Software?
OpenPro CRM Software is a web-based customer relationship management (CRM) solution designed for small to large-sized businesses. According to the vendor, OpenPro CRM offers integration with websites like WordPress and social platforms, making it a versatile option for businesses in various industries. The software is known for its ability to increase lead conversion rates by 500% and revenue per sales person by 30%. It also claims to improve customer retention by 40% and reduce the sales cycle time. OpenPro CRM aims to lower sales and marketing costs through automation and provides features such as:
- Web-Based CRM: OpenPro CRM allows companies to provide complete customer service with open source integration.
- Increased Lead Conversion Rates: OpenPro CRM provides tools to effectively manage and convert leads into customers.
- Increased Revenue per Sales Person: OpenPro CRM helps sales teams maximize their sales performance.
- Improved Customer Retention: OpenPro CRM enables businesses to provide better customer service and support.
- Reduced Sales Cycle: OpenPro CRM streamlines the sales process for faster turnarounds with customers.
- Lower Sales and Marketing Costs: OpenPro CRM decreases costs through automation and optimized efforts.
- Knowledge Base Lookups: OpenPro CRM includes a centralized repository for efficient knowledge sharing.
- Customer Service Management: OpenPro CRM allows businesses to track and manage customer inquiries.
- Incident Reporting: OpenPro CRM enables users to report and track customer-related incidents.
- Paperless Workflow Reporting: OpenPro CRM automates and streamlines workflow processes.
According to the vendor, OpenPro CRM is a comprehensive solution that helps businesses streamline their customer service processes and enhance overall efficiency.
OpenPro CRM Software Features
- Supported: Calendar/Reminder System
- Supported: Contact Management
- Supported: Document Storage
- Supported: Email Marketing
- Supported: Interaction Tracking
- Supported: Internal Chat Integration
- Supported: Lead Management
- Supported: Marketing Automation
- Supported: Quotes/Estimates
- Supported: Sales Pipeline Management
- Supported: Segmentation
- Supported: Social Media Integration
- Supported: Task Management
- Supported: Territory Management
- Supported: Workflow Management
- Supported: Contact Database
- Supported: Data Import/Export
- Supported: Prospecting Tools
- Supported: Search/Filter
- Supported: Shared Contacts
- Supported: Audio File Management
- Supported: Customizable Templates
- Supported: Document Classification
- Supported: Electronic Forms
- Supported: Full Text Search
- Supported: Image Editing
- Supported: SEO Management
- Supported: Text Editing
- Supported: Version Control
- Supported: Video Support
- Supported: Website Management
- Supported: Cataloging/Categorization
- Supported: Customer Service Analytics
- Supported: Customer Support
- Supported: Email Response Control
- Supported: Knowledge Management
- Supported: Live Chat
- Supported: Performance Metrics
- Supported: Self Service Portal
OpenPro CRM Software Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based, Windows, Android, iPhone, iPad |