OperationsCentre

OperationsCentre by ThoughtWire is a solution designed to optimize hospital workflow by integrating data from various sources, including clinical systems, building systems, IoT devices, and other connected assets. According to the vendor, this platform provides real-time visibility and control over hospital operations, aiming to improve patient flow, resource allocation, and communication. OperationsCentre is positioned as suitable for hospitals and healthcare facilities of various sizes, ranging from small community hospitals to large academic medical centers. Healthcare professionals, hospital administrators, IT professionals, facility managers, and patient transporters are stated to be the target users who can benefit from the features offered by OperationsCentre to streamline workflows, improve patient care, and enhance operational efficiency.

Key Features

Intelligent Alarms and Alerts Management: OperationsCentre offers capabilities for intelligent alarms and alerts management, which, according to the vendor, can notify healthcare professionals of equipment failures, building system issues, and asset malfunctions.

Shift Scheduling and Management: OperationsCentre includes features for shift scheduling and management, allowing administrators to create and manage staff schedules for resource allocation and workflow optimization.

Care Team Closed-Loop Communication: OperationsCentre facilitates closed-loop communication among care teams, aiming to enable better collaboration, task ownership, and critical information sharing between doctors, nurses, and emergency response teams.

"Single Pane of Glass" for Operations: OperationsCentre provides a comprehensive "single pane of glass" view for real-time visibility into hospital operations, including the location, status, and availability of people and assets, according to the vendor.

Dashboard Views: OperationsCentre offers customizable dashboard views, allowing users to monitor key performance indicators (KPIs), track patient flow, and analyze operational data to support decision-making.

Real-Time Awareness for Scheduling and Availability: OperationsCentre aims to enhance real-time awareness for scheduling and availability, automating requests, scheduling, and communication between staff members to optimize patient flow and avoid delays in care.

Mobile Device Messaging and Alerts: OperationsCentre enables messaging and alerts through mobile devices, aiming to allow users to accept or reject requests and alarms with a single click, ensuring effective communication and closing the loop on information.

Optimization of Inefficient Processes: OperationsCentre aims to help identify and optimize inefficient processes within the hospital, aiming to streamline workflows, improve efficiency, and enhance medical imaging and emergency bed utilization.

Management of Wait Times and Schedules: OperationsCentre facilitates better management of wait times and schedules, aiming to optimize patient flow and avoid delays in care through automated requests, scheduling, and communication.