Orbitrics

Orbitrics, developed by Zivot Labs Inc., is an Experience Management Platform that aims to enhance customer and employee experiences through data-driven decisions. According to the vendor, this solution caters to businesses of various sizes, including hotels, retail outlets, market research firms, restaurants, and event management companies. By capturing and analyzing customer feedback, Orbitrics empowers organizations to proactively improve overall customer satisfaction.

Key Features

Works Offline: According to the vendor, Orbitrics allows users to conduct online surveys even without an internet connection, with data stored on mobile devices until a network connection is available.

Multiple Question Types: According to the vendor, users can choose from a variety of question types, such as radio buttons, checkboxes, star ratings, number ratings, and Net Promoter Score (NPS).

Fully Customizable Branding: According to the vendor, the survey can be customized to incorporate the branding and styling of the organization, ensuring a consistent and professional appearance.

Support for Android and iPads: According to the vendor, the Orbitrics platform supports Android and iOS mobile phones, iPads, and Android tablets, allowing users to collect feedback through various devices.

Deep Analytics: According to the vendor, detailed analytics and insights can be obtained based on the data entered by survey takers, providing valuable information for decision-making.

Multi-Language Support: According to the vendor, surveys can be taken in multiple international languages, making them accessible to a diverse range of respondents.

Multi-Device Support: According to the vendor, the survey can be run simultaneously on multiple mobile devices, tablets, and web devices, offering flexibility and convenience.

Email Reports: According to the vendor, users have the option to automatically send survey reports via email to predefined email addresses at regular intervals, ensuring timely distribution of insights.

Display Offers & Special Promotions: According to the vendor, organizations can choose to showcase their offers and promotions during surveys, increasing engagement and potentially driving sales.

Support for Media: According to the vendor, the platform accommodates various media types, such as images and videos, enhancing the survey experience.