OrderStorm

OrderStorm, developed by Cynch (formerly known as OrderStorm), is a unified commerce solution that aims to streamline and optimize online businesses. According to the vendor, this platform seamlessly integrates into existing websites, allowing businesses of various sizes to sell a wide range of products and services. Professionals and industries such as retailers, ecommerce businesses, wholesale businesses, manufacturers, and service providers can benefit from OrderStorm's features.

Key Features

Ecommerce: According to the vendor, OrderStorm offers a seamless ecommerce solution that integrates into existing websites, enabling businesses to sell a variety of products and services, including physical products, services, downloadable products, and events, all on a single platform.

Orders + MGMT + CRM = Easy: According to the vendor, OrderStorm provides fully integrated CRM and order management functionalities, allowing businesses to provide excellent customer service by managing customer order details, service notes, order updates, and future actions. The platform allows for assigning requests to different departments, ensuring efficient tracking and documentation.

Multiple Storefronts: OrderStorm allows businesses to manage multiple ecommerce storefronts using shared data, as per the vendor. This feature enables companies to test different storefronts with the same products and have separate sites for dealer and retail sales, providing a highly targeted approach to online sales.

Robotic Process Automation (RPA): According to the vendor, OrderStorm incorporates RPA technology to automate tedious tasks. Businesses can create custom rules for specific stores, such as international shipping, pricing updates, and shipping restrictions, improving efficiency and reducing manual effort.

Order Management: The OrderStorm platform offers extensive order management functionality, according to the vendor. Businesses can process orders according to their specific requirements, and all customer information and order history, regardless of the channel, are stored securely in one location, facilitating efficient order processing and customer service.

Drop Shipping: According to the vendor, OrderStorm provides a built-in and fully automated drop shipping program. Businesses can easily set up products for drop shipping from third-party suppliers, and vendors receive automated notifications of orders, simplifying the fulfillment process.

InventoryStorm: OrderStorm offers comprehensive inventory management capabilities, including serialized inventory tracking, license plating, lots, transfers, and various cost tracking features, according to the vendor. This feature ensures efficient management of inventory for businesses of all sizes.

Point of Sale (POS): According to the vendor, OrderStorm's POS system allows businesses to seamlessly integrate online and offline sales. Whether starting an order at the cash wrap and finishing online or vice versa, the platform ensures a smooth and consistent customer experience.

OrderStorm CRM: OrderStorm includes a built-in CRM designed to enhance customer service and order management, according to the vendor. The CRM features a comprehensive notes screen, customer management capabilities, order workflow, work queues, and an administrative dashboard, providing a complete solution for managing customer interactions and order processes.