OrgGen CRM

OrgGen CRM is a customer relationship management software designed to assist businesses in managing and tracking their sales, marketing, and customer service activities. This CRM solution is suitable for businesses of various sizes, from small startups to large enterprises, and caters to a wide range of professions and industries, including real estate, retail, finance, manufacturers, and trading.

Key Features

Sales Execution: According to the vendor, OrgGen CRM provides tools for managing leads, deals, tasks, and documents, as well as workflow automation to streamline sales processes, with the aim of increasing lead conversion, productivity, and efficiency.

Field Force Management: The vendor claims that OrgGen CRM offers a mobile solution to track field activities and performance, providing real-time updates and communication with field staff. It is designed to ensure accountability and improve efficiency in field operations.

Marketing Campaigns: OrgGen CRM automates marketing campaigns to reach a wider audience, including customers who do not respond to phone calls. The vendor states that it provides personalized mass email solutions with a variety of email templates for easy creation.

Complaint Management: According to the vendor, OrgGen CRM helps manage customer relations and solve problems efficiently. It utilizes a ticket CRM system for handling complaints, increasing support team productivity, and enabling tracking of customer complaints and their resolutions.

Dashboard & Reports: OrgGen CRM offers multiple customizable dashboards and widgets to gain insights into lead status, sources, and industry. The vendor claims that it helps analyze sales performance and track progress.

Lead Management: The vendor states that OrgGen CRM tracks and manages leads from various sources, provides lead scoring and duplicate identification, offers activity and follow-up management, and enables seamless lead communication and engagement.

Follow Ups: OrgGen CRM allows tracking and management of follow-up activities with leads and customers, providing reminders for calls, meetings, and emails. According to the vendor, it ensures timely and effective communication, improving customer engagement and relationship management.

Reminders: The vendor claims that OrgGen CRM sends automatic reminders for important tasks and events, helping users stay organized and on top of their responsibilities. It aims to reduce the chance of missing critical deadlines and improve productivity and time management.

Workflow Automation: According to the vendor, OrgGen CRM automates routine tasks and processes, reducing human error and increasing efficiency. It enables seamless communication and action triggers, providing real-time updates and notifications.

Sales Deals: OrgGen CRM tracks and manages sales deals and opportunities, offering a clear overview of the sales pipeline. According to the vendor, it helps prioritize and focus on high-value deals, enabling collaboration and communication within the sales team.