Related Quote from Paulo Major
Price Product Features
tool for the team to help support the business. Open-source was the right price point and self-hosting as mentioned was quite important (however I believe
would limit this in a larger organization with multiple sites, however, the cost being free one cannot complain. … compare to osTicket such as Email to Ticket and self service portal however the cost to upgrade to the full version did sway our decision.
[in] a solution. Firstly osTicket is open source and doesn't have a license fee and secondly, because of [its] simplicity, it is quick to implement in the
Web based, so available from any web browser Free - no cost to the organization to buy Runs on linux - solid, secure, free
and best of all free really make osTicket a great alternative to higher-cost customer support systems. While osTicket does have shortfalls which would … and best of all free really make osTicket a great alternative to higher-cost customer support systems. While osTicket…
hosted version (for a price) so even if you don't have development staff, you can still customize (if you are willing to pay their price, that is). … osTicket's hosted version is expensive and customization is kind of hard to come by. So, unless you have programming-…