Patient Engagement Platform

The Patient Engagement Platform, developed by Liquid State, aims to engage, educate, and empower patients by improving health communications. This platform is intended for businesses of all sizes in the healthcare industry, including healthcare professionals, medical practitioners, hospitals and clinics, pharmaceutical companies, and health insurance providers.

Key Features

Create Optimal Care Plan: According to the vendor, the platform allows healthcare professionals to establish optimal care plans for each medical pathway, enabling them to define personalized care plans tailored to specific medical conditions.

Create Patient Engagement Pathway: The platform enables healthcare professionals to create a pathway that groups communication rules aligning with the optimal care plan. This feature allows them to define communication rules for different stages of the care plan.

Organize Communications: The platform provides a centralized platform to manage and organize patient-facing communications, allowing healthcare professionals to create or source communication pieces that support various stages of the care plan.

Create Communication Rules: According to the vendor, healthcare professionals can create a set of communication rules that automate the delivery of communication based on predefined criteria. This ensures that patients receive the right information at the right time.

Match Patient with Pathway: The platform simplifies the onboarding process by matching patients with the appropriate care pathway. This ensures that patients are assigned to the correct care plan and receive relevant communications.

Consolidate: The platform brings together all patient-facing communications into one place, offering features such as template management, a reusable content bank, version tracking, and content import to streamline implementation.

Personalize & Segment: According to the vendor, the platform enables the delivery of personalized and segmented communications based on patient pathways. It combines app onboarding with clinical patient information to provide tailored information and support.

Align: The platform tracks and automatically delivers new content as patients move through different stages of the clinical pathway. This ensures that patients receive relevant information at each phase of their journey.

Integrate: The platform is an interoperable solution that works with existing workflows and information systems. It allows integration with third-party systems and tools for seamless data exchange, enhancing the existing infrastructure.

Maintain Care: According to the vendor, the platform takes a patient-centric approach, empowering patients to be actively involved in every stage of their healthcare journey. It supports patients from diagnosis to post-treatment management, helping them stay engaged and informed about their care plan and treatment progress.