Payquad

Payquad is a property management software platform that aims to simplify property management tasks and enhance the tenant experience. According to Payquad Solutions, the platform provides a suite of management tools to streamline day-to-day operations, automate tasks, facilitate payments, and improve communication with residents. Payquad is designed for property management companies of all sizes, from small-scale operations to large enterprise-level organizations. It is used by professionals in property management, leasing management, residential property management companies, real estate management companies, and property development companies.

Key Features

Resident and Tenant Portals: According to the vendor, residents can access a self-serve portal to manage their information and interact with property management. The portal offers features such as online payments, receipt viewing, maintenance request submission, and amenity bookings, providing convenience and accessibility for residents.

Payments: The vendor states that tenants can make secure online payments from any device using multiple payment options, including bank payments, credit cards, and debit cards. Property managers can create payments on behalf of tenants and track payment history, simplifying the rent collection process and reducing administrative work.

Maintenance and Inspections: The platform allows tenants to easily create and track maintenance requests through the resident portal, as per the vendor. Property managers can assign, track, and update maintenance requests, attach photos, and communicate with tenants. Customizable inspection templates enable efficient property inspections and preventive maintenance scheduling, potentially improving response times and tenant satisfaction.

Lead to Lease CRM: According to the vendor, the platform streamlines the leasing process from prospect to tenant. It offers features such as smart digital showings and bookings, customizable lease applications, and digital lease agreements with digital signatures. These functionalities aim to simplify communication between leasing agents and applicants, potentially improving efficiency and closing leases faster.

Community: The software allows residents to book amenities online, streamlining the booking process, as stated by the vendor. A surveys module enables customizable tenant surveys to gather feedback and potentially improve community satisfaction. The parcel module notifies residents of awaiting packages and integrates with locker systems for secure delivery. The documents module allows residents to access important documents directly from their portal, reducing paperwork and improving convenience.

Communication: According to the vendor, the platform offers various communication options, including dashboard notices, in-app messages, emails, SMS, and broadcast messaging. Templates and groupings allow for efficient communication with specific groups of tenants. The ability to schedule messages in advance can improve communication planning and organization.