Paytouch

Paytouch is an all-in-one operations platform designed specifically for restaurants and other food service businesses. According to the vendor, Paytouch aims to streamline operations, boost sales, improve customer engagement, and provide valuable insights. It caters to businesses of all sizes, from single cafes to restaurant chains and enterprise-level operations. Professionals and industries such as restaurants, cafes, bars and nightclubs, fine dining establishments, and fast casual restaurants rely on Paytouch to enhance their operations and drive success.

Key Features

Point of Sale: According to the vendor, Paytouch offers an intuitive point of sale system for modern restaurants, allowing businesses to easily manage menus, orders, cash drawer, customers, and tickets. The flexible menu management feature enables easy customization, while the smart inventory management provides insights and stock control. Employee management features are also available for performance tracking and scheduling.

Online Ordering: Paytouch seamlessly integrates with leading online delivery systems, allowing businesses to create and manage custom online stores. The online store is designed to provide a polished visual identity and user experience, offering multiple menus based on time and date. Customers can receive email and text updates regarding their orders, according to the vendor.

Gift Cards: Paytouch provides fully customizable digital gift cards that can be purchased and paid for at the point of sale. Businesses can track gift card sales and gain valuable customer insights. According to the vendor, businesses can create and manage different types of gift cards, providing a fully digital experience for customers.

Delivery Integration: Paytouch streamlines the management of third-party delivery orders with a single command center for all delivery orders. It integrates orders from different delivery apps and ensures synchronization between the point of sale, kitchen, and delivery apps. Businesses can gain valuable insights and analytics for data-driven decisions, according to the vendor.

Dashboard: Paytouch offers a comprehensive dashboard for managing all aspects of operations. It includes detailed product management features, inventory management with visibility over stock quantities, costs, and revenue, as well as insights and analytics on sales, customer engagement, and employee performance. The dashboard also streamlines kitchen operations with order routing and ticket management, according to the vendor.

Employee Management: Paytouch simplifies staff management with employee profiles and performance tracking. It allows businesses to manage permissions and access across locations, track time, tips, and manage payroll. Employee scorecards provide performance-based insights, helping improve productivity and streamline operations, according to the vendor.

Analytics: Paytouch provides predictive analytics on customer engagement, inventory, and sales. It offers actionable insights and clear reports for data-driven decisions, giving businesses deep insights into customer behavior, inventory management, and staff performance. According to the vendor, it also provides visibility into customer visits, spending habits, loyalty, and feedback, allowing businesses to personalize customer touchpoints.

Inventory Forecasting: Paytouch enables businesses to forecast sales trends across SKUs, ingredients, supplies, and locations. It tracks actual sales and automatically adjusts forecasts, providing insights into stock quantities, costs, margins, and average costs and profit. This feature helps businesses make informed decisions about purchasing and inventory management, optimizing inventory and reducing waste, according to the vendor.

Order Management: Paytouch streamlines order management with tableside-to-station order routing and up-to-the-minute ticket management for efficient order fulfillment. It allows businesses to view order history, process refunds or returns, and provides detailed reports and insights for tracking order history and performance metrics, according to the vendor.

Kitchen Operations: Paytouch streamlines kitchen operations with digitized or print ticketing, improving communication between the front of house and kitchen. It can route orders to multiple kitchens or stations and easily swap or reroute destinations, printers, or displays. Detailed reports and insights are available for optimizing kitchen operations, according to the vendor.