PetsApp

PetsApp is a veterinary communication platform designed to streamline communication between veterinary teams and their clients. According to the vendor, this all-in-one solution offers a range of features such as text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication, wellness and loyalty plans, and more. PetsApp is intended for veterinary professionals and clinics of all sizes, including small independent practices and large multi-site clinics. It is utilized by veterinary professionals, veterinary clinics, animal hospitals, veterinary specialists, as well as animal shelters and rescue organizations.

Key Features

Text and SMS chat: According to the vendor, PetsApp provides a text and SMS chat feature that enables real-time communication between veterinary teams and their clients via text messages. This feature aims to streamline client interactions and improve communication efficiency.

Appointment booking: PetsApp offers an appointment booking feature that allows clients to conveniently schedule appointments with veterinary clinics directly through the platform. According to the vendor, this feature simplifies the appointment booking process for both clients and veterinary teams.

Reminders: PetsApp includes a reminders feature that helps veterinary clinics keep their clients compliant with medication and informed about upcoming appointments. According to the vendor, reminders can be sent as push notifications, emails, and SMS messages, ensuring that clients stay engaged and well-informed.

Digital payments: PetsApp facilitates digital payments, allowing clients to make secure payments for veterinary services directly through the platform. According to the vendor, this feature offers a fast and convenient payment solution, streamlining the payment process for both clients and veterinary clinics.

Video calls: PetsApp supports video calls, enabling virtual consultations between veterinary professionals and their clients. According to the vendor, this feature allows for remote examinations, advice, and follow-up appointments, providing a convenient alternative to in-person visits.

AI-assisted communication (CoPilot): PetsApp incorporates AI-assisted communication through its CoPilot feature. According to the vendor, this advanced technology helps veterinary teams manage and respond to client messages efficiently by suggesting responses and automating certain tasks. CoPilot aims to improve communication efficiency and enhance the overall client experience.

Wellness and Loyalty Plans: PetsApp offers customizable wellness and loyalty plans for veterinary clinics. According to the vendor, these plans allow clinics to provide preventive care services, discounts, and exclusive benefits to their clients, fostering long-term client loyalty and promoting pet wellness.

Sync with PIMS data: PetsApp seamlessly integrates with Practice Management Systems (PIMS) to sync pet and client information, reminders, and appointments. According to the vendor, this integration ensures that all data is up to date and accessible in one centralized platform, improving efficiency and accuracy.

Unlimited 2-way SMS and app messages: PetsApp enables unlimited two-way communication between veterinary teams and their clients through SMS and in-app messages. According to the vendor, this feature allows clients to contact veterinary clinics conveniently using their preferred communication method.

Campaigns: PetsApp provides a campaigns feature that allows veterinary clinics to reach out to all pets or specific target audiences with newsletters, promotions, or seasonal information. According to the vendor, this feature simplifies the process of sending targeted messages to engage and inform clients.