Phyzii Pharma CRM

Phyzii Pharma CRM, developed by Cirrius Technologies P. Ltd, is a comprehensive automation platform aimed at enhancing the productivity, effectiveness, and efficiency of the sales force in the pharmaceutical industry. According to the vendor, this solution is designed to cater to pharmaceutical companies of various sizes and is used by professionals such as pharmaceutical sales representatives, sales managers, marketing managers, field force managers, and customer relationship managers in the pharmaceutical industry.

Key Features

Customer Centricity: According to the vendor, Phyzii Pharma CRM provides an automation platform that covers various aspects of pharma field force operations. It is said to enable pharma companies to focus on customer-centric strategies and activities, enhancing customer engagement and satisfaction through personalized interactions with healthcare professionals.

Position Based List: The vendor claims that users can create position-based lists of customers, allowing sales representatives to prioritize customer interactions based on their position in the list. This feature is said to improve efficiency and effectiveness in customer engagement.

Customer Profiling: Phyzii Pharma CRM is said to enable detailed profiling of customers, providing insights into customer preferences, behavior, and needs. The vendor suggests that this feature helps sales representatives tailor their approach and communication to individual customers.

Auto Segmentation: According to the vendor, this feature automatically segments customers based on predefined criteria, streamlining the process of grouping customers for targeted marketing and sales activities. It is claimed to improve efficiency in customer segmentation.

Network Mapping: Phyzii Pharma CRM is said to visualize the network of relationships between customers, helping sales representatives identify key influencers and decision-makers within customer networks. The vendor suggests that this feature facilitates strategic targeting and relationship-building.

Action Points: The CRM is said to provide a centralized system for tracking and managing action points. According to the vendor, sales representatives can set reminders and follow-up actions for specific customers, ensuring timely and effective execution of tasks.

Customer Surveys: The vendor claims that Phyzii Pharma CRM enables the creation and distribution of customer surveys, collecting valuable feedback and insights from customers. It is said to help in understanding customer satisfaction and identifying areas for improvement.

Business Productivity: According to the vendor, the CRM offers tools and features to enhance overall business productivity, streamlining business planning, prescription tracking, and primary & secondary sales management. It also provides suggested order functionality and campaigns tracking.

Intervention Workflow: The vendor states that this feature automates the workflow for customer interventions, guiding sales representatives through predefined processes and actions. It is claimed to ensure consistency and compliance in customer interactions.

Administrative Efficiency: Phyzii Pharma CRM is said to streamline administrative tasks related to call reporting, call planning, attendance, and leave management. According to the vendor, it automates expense tracking and reimbursement processes and manages sample inventory efficiently.