PizzaCloud

PizzaCloud is a phone solution and internet backup service specifically designed for pizza restaurants. According to the vendor, it caters to businesses of all sizes in the food service industry, including small startups and large chains. PizzaCloud aims to streamline phone ordering processes, increase revenue, and ensure uninterrupted operations.

Key Features

IP Phone System: PizzaCloud offers a customized phone system tailored specifically for pizza restaurants. According to the vendor, it provides features such as upsell messages, call queuing, call recording, and more to improve call handling and potentially increase revenue.

Cellular Backup: When the internet connection goes down, PizzaCloud's cellular backup is designed to provide extra protection. According to the vendor, it ensures that phones, web ordering systems, and credit card processing continue to run smoothly by seamlessly switching over to cellular backup within seconds.

Call Center Support: PizzaCloud integrates with in-house or outsourced call centers, potentially enhancing customer service, average ticket, and employee productivity. The vendor claims that detailed reports and call recording facilitate smooth call center operations, leading to improved overall efficiency.

A.I. Order Taking: PizzaCloud's virtual call center integrates with the restaurant's POS system, acting as a digital assistant that greets customers and takes orders. According to the vendor, it encourages callers to order online, potentially increasing revenue and streamlining the ordering process.

Mobile Message Service: PizzaCloud allows restaurants to take advantage of text messaging capabilities from and to their store phone number. According to the vendor, this feature enables effective marketing campaigns with high open rates and improves customer communication through inbound messaging and delivery notifications.