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PMAM, the software for email and digital marketing, has proven to be a valuable tool in solving various business problems. Users have …
Overview
What is PM AM CRM?
PM AM CRM is a customer relationship management software designed to bring efficiency and effectiveness to sales management. According to the vendor, this solution is targeted at small and medium-sized businesses across various industries, including sales, marketing, customer service, and manufacturing....
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What is PM AM CRM?
PM AM Corporation is a global information technology company headquartered in Dallas, Texas. Through our additional offices in Houston, TX, and Mumbai.PM AM CRM is a SaaS for Customer Relationship Management and Sales Force Automation.This application provides enhanced ability to qualify leads,…
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Product Details
- About
- Tech Details
What is PM AM CRM?
PM AM CRM is a customer relationship management software designed to bring efficiency and effectiveness to sales management. According to the vendor, this solution is targeted at small and medium-sized businesses across various industries, including sales, marketing, customer service, and manufacturing. PM AM CRM offers a range of features and capabilities that aim to streamline processes, improve lead generation, and enable reliable sales forecasts.
Key Features
Efficiency in Sales Management: According to the vendor, PM AM CRM streamlines processes and automates repetitive tasks, aiming to eliminate the need for manual data entry and allowing sales professionals to focus on selling.
Effective Lead Generation: The software is said to capture and track leads from various sources, allowing users to create and manage lead lists, assign leads to sales representatives, and monitor progress.
Reliable Sales Forecasts: PM AM CRM provides real-time visibility into sales pipelines and opportunities, aiming to enable accurate sales forecasting. Users can track deal progress, forecast revenue, and analyze sales trends, according to the vendor.
Customer Relationship Management: PM AM CRM offers comprehensive customer relationship management capabilities, allowing users to store and manage customer information, track interactions, manage tasks and appointments, and collaborate on customer accounts, according to the vendor.
Integration and Customization: According to the vendor, the software can be integrated with other business systems, such as email clients, marketing automation tools, and ERP systems. It also provides customization options to tailor the software to specific business needs and workflows.
Reporting and Analytics: PM AM CRM provides robust reporting and analytics features, including pre-built reports and dashboards for sales performance, lead conversion rates, and revenue forecasting. Users can also create custom reports and perform ad-hoc data analysis, according to the vendor.
PM AM CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PMAM, the software for email and digital marketing, has proven to be a valuable tool in solving various business problems. Users have praised its ability to create email automations, allowing them to efficiently manage bulk emails while enhancing customer service quality. The software's intuitive dashboards have streamlined service teams, providing effortless tracking of service calls and ensuring prompt resolution of customer issues. Sales teams have also benefitted from PMAM by becoming more disciplined and accountable in their sales activities.
Lead management has been made simple with PMAM, as users can effectively track the progress of leads and maintain a centralized database for all opportunities. The software's payment receipt records have greatly aided users in managing data and ensuring proper organization. By having access to real-time reports and contact data for approached companies, users are able to monitor sales activity effectively and make informed decisions. Moreover, PMAM's time-saving features and easy access to day-to-day reports have given users the freedom to focus on other important tasks. Overall, PMAM has proven instrumental in optimizing sales processes, prioritizing tasks, and generating valuable MIS for organizations.
Automation of Email Marketing and Customer Service: Several users have praised the software for its effective automation capabilities in email marketing and customer service, leading to improved quality of customer support and simplified digital marketing tasks.
Mobile Application Accessibility: Many reviewers have appreciated the convenience of accessing and updating the software through mobile applications while working in the field. This feature has allowed engineers to easily manage their tasks on-the-go, enhancing productivity.
Simplified Work Procedures and Data Management: Users have found the software easy to use, simplifying daily work procedures such as product selection and amount calculations. Additionally, it has proven to be a handy tool for saving and managing various types of data related to customer meetings, stock, lead tracking, and analyzing sales team performance.
Dated and Not User-Friendly: Several users have expressed dissatisfaction with the software, stating that it feels outdated and lacks user-friendliness. They have encountered difficulties in navigating the interface and have found it necessary to make small adjustments to suit their needs.
Lengthy Process for Sending Quotations: Some users have mentioned that sending quotations to customers is a time-consuming task. They have reported that slow internet speed further hampers this process, causing delays and frustration.
Lack of Duplicate Recognition and Search Function: Users have pointed out two related issues - the software's inability to automatically recognize duplicate entries and the absence of a search function for retrieving information based on contact numbers or emails. This has made data management more challenging for these users.