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PointOS Professional provides restaurant and bar owners with a range of features such as inventory and sales tracking, allowing them to …
Overview
What is PointOS Professional?
PointOS Professional is designed to provide bar, club, and restaurant owners with all the right tools like integrated credit card system, inventory tracking, full reporting, customizable playlists, a photo recognition application.
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What is PointOS Professional?
PointOS Professional is designed to provide bar, club, and restaurant owners with all the right tools like integrated credit card system, inventory tracking, full reporting, customizable playlists, a photo recognition application.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
Product Demos
PointOS Professional POS System Demo
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Product Details
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What is PointOS Professional?
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PointOS Professional provides restaurant and bar owners with a range of features such as inventory and sales tracking, allowing them to monitor all aspects of their business from one platform. Despite some users' negative experiences with the software's non-functional nature, others have found PointOS to be satisfactory for their needs. With features such as table management, employee management, and reporting capabilities, PointOS solves business problems related to managing restaurant operations.
Users have praised PointOS for its solid performance and ease of use. In particular, some have found it to be a good value for the price they paid. PointOS has proven to be a reliable tool in the day-to-day operation of restaurants and bars. And while some users have reported issues with slow performance or the lack of necessary features and functionalities, these complaints are offset by its main benefit; providing real-time insights about inventory stock levels and keeping track of sales data. All in all, PointOS Professional presents itself as a useful solution for small businesses looking to efficiently manage their daily tasks.
Customizable software: Many users have praised the software's customization options, with several stating that it is one of the system's strongest points. Customers appreciate being able to modify and personalize PointOS Professional according to their needs.
Excellent customer service: Numerous reviewers have commended PointOS Professional for its outstanding customer service. Users report helpful and friendly support staff who provide top-notch assistance when needed.
Easy-to-use interface: The majority of users agree that PointOS Professional is easy to use due to its simple design, straightforward setup process, and intuitive interface. Several reviewers have mentioned how quickly new employees can learn how to operate the software thanks to its user-friendly nature.
Outdated Interface: Several users have stated that the PointOS Professional interface is outdated and sluggish, making it difficult to navigate. Some reviewers also felt that remote reporting outages were frequent with this software.
Unreliable Customer Support: Many users have reported poor customer support from PointOS Professional's team. Reviewers mentioned that support staff at night was not helpful or knowledgeable about the system. Additionally, technical help was often inadequate or non-productive.
Frequent Glitches and Bugs: Numerous users had issues with glitches, anomalies, malfunctions, and bugs in the software. These resulted in a loss of revenue for some customers and upset guests. The updates frequently caused new problems without fixing any previous ones, which left several reviewers frustrated with PointOS Professional's services.