Portier

Portier is a guest experience platform specifically designed for the hospitality industry, catering to hotels and resorts of all sizes. It offers a range of features and services through a white-labeled smartphone provided to guests, aiming to enhance their stay.

Key Features

Portier Phone: The Portier Phone, a white-labeled Samsung device, is provided to guests during their stay. It offers unlimited 4G data, hotspot capabilities, and local and international calling. Guests can easily connect with hotel departments and local emergency services.

Portier Chat: Portier Chat facilitates seamless communication between guests and hotel staff, allowing for efficient service delivery. It supports multiple languages, ensuring effective interaction.

Hotel Content Management System: Portier includes a user-friendly content management system that enables hotel staff to easily update and manage information and services in real-time. Guests can access the latest information on events and facilities.

Portier City Guide: Guests can benefit from the white-labeled Portier City Guide, which provides them with valuable information about local attractions and recommendations.

Portier Portal: The Portier Portal is a browser-based management platform that empowers hotel staff to engage with guests and manage hotel content. It allows for real-time updates, promotional messaging, and guidance during uncertain times.

Personalized Services: Portier utilizes data analytics to anticipate guest needs and provide personalized services, creating a seamless and tailored guest experience.

Event Management: Portier facilitates event management by allowing the grouping of guests for corporate events, ensuring a smooth and efficient experience.

Third-party Integrations: Portier seamlessly integrates with third-party vendors, enhancing the overall guest experience with additional services and features.

Constant Access to Hotel Services: The Portier Phone is conveniently placed in the guest room, providing constant access to hotel services and information throughout the stay.

Guest Engagement: Hotel staff can engage with guests at all times through the Portier Portal, offering personalized services and assistance to enhance the guest experience.