TrustRadius Insights
PracticeSuite is a practice management software that aids in managing patient information, appointments, and billing services. Users have …
Overview
What is PracticeSuite?
PracticeSuite is a full medical practice management and billing software that helps manage front office efficiency, revenue collection, and regulatory compliance. With support for 61 specialties, PracticeSuite assists Medical Billers, RCM Companies, Physicians, and Office Managers in managing claim...
Recent Reviews
Leaving a review helps other professionals like you evaluate Medical Office EMR & EHR Software
Be the first one in your network to review PracticeSuite, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is PracticeSuite?
PracticeSuite, headquartered in Newark, CA, offers what they describe as an end-to-end SaaS medical billing, revenue cycle management, CRM, and electronic health records software, with a practice portal.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is WebPT?
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application,…
What is Alora Home Health?
Alora Home Health Software helps manage all aspects of a home health care agency, including the clinical, operational, and financial components. The solution is capable of billing all payers, including, Medicare, Medicaid/Waiver, Managed Care, Medicare Advantage, Commercial Insurance, VA, and…
Product Demos
PracticeSuite Short Telehealth Demo
YouTube
Product Details
- About
- Tech Details
What is PracticeSuite?
PracticeSuite is a full medical practice management and billing software that helps manage front office efficiency, revenue collection, and regulatory compliance. With support for 61 specialties, PracticeSuite assists Medical Billers, RCM Companies, Physicians, and Office Managers in managing claim errors and denials with money-saving revenue cycle management tools. The software boasts patient registration, scheduling, insurance billing, payment processing alongside financial productivity dashboards to provide insight into KPIs.
With PracticeSuite's cloud-based design providing the flexibility to access electronic health records through desktop, laptop or tablet devices securely. Patients can submit appointment requests via the patient portal and download forms before their visit; they can also check-in quickly at self-check-in kiosks upon arrival. Embedded payment solutions allow patients to pay co-pays while secure HIPAA-compliant encrypted communications allow users to communicate safely through chat messaging/email/file sharing capabilities with collaboration-suite features included in the package.
PracticeSuite Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
PracticeSuite is a practice management software that aids in managing patient information, appointments, and billing services. Users have found that the system is easy to use, with great reports and ease of scheduling, making it ideal for non-profit healthcare agencies. The software has proven to be particularly useful during COVID-19 for telemedicine and patient engagement services that are easily connected to billing services.
One of the key business problems solved by PracticeSuite is aiding in the collection of billing and tracking of new and established patients, making it easy to follow-up on patient billing using both UB04S and CMS1500 for billing. Additionally, the system allows users to upload documents under a specific patient's file, aiding in keeping patient files secure and tracking client progress. Furthermore, Practice Suite works with Clearing House Relay Health to electronically process sending and receiving billing statements, which makes the process more efficient.
While some users have reported counter-intuitiveness with constant crashes, glitches, and errors, others praise the system's user-friendliness. The software's customer service has been described as amazing when needed, but non-existent when not. Overall, PracticeSuite is an invaluable tool for practitioners looking to streamline their billing process while keeping track of patient data effectively.
Easy-to-use interface: Multiple reviewers have noted that PracticeSuite has an intuitive and straightforward interface, which makes it easy to complete tasks efficiently. Users appreciate the simplicity of navigating through the software, reducing the time needed for training new employees.
Cloud-based access: Many users admire PracticeSuite's cloud-based feature, allowing them to access it from anywhere at any time. This allows for flexibility in scheduling appointments, as well as making changes or adding notes on-the-go without being confined to an office setting.
Helpful customer support: Several reviewers were impressed with PracticeSuite's customer support team and found them proficient and easy to communicate with. The support staff was always available to assist with any problems, providing quick solutions and helpful tips.
Confusing User Interface: Some users have found PracticeSuite's user interface to be confusing and not intuitive, making day-to-day tasks difficult. Multiple reviewers stated that there are too many steps required for basic functions such as customizing patient reminders and forms.
Steep Learning Curve: Several users have found PracticeSuite challenging to learn and not as user-friendly compared to other software. Many reviewers mentioned that the software's user-friendliness could be improved, and some would like to see certain tabs or sections removed.
Unreliable Software: A number of users experienced issues with PracticeSuite not delivering on promised features and found it to be unreliable. Additionally, some users encountered problems with the software freezing or automatically logging them out after a period of inactivity.