ProInsight

ProInsight, developed by MYCOM OSI, is a Network Assurance and Service Experience Assurance solution designed to help Communications Service Providers (CSPs) ensure the performance, reliability, and quality of their 5G networks and services. According to the vendor, ProInsight offers a range of tools and capabilities for monitoring, analyzing, and optimizing network performance, automating operations, and providing predictive insights for proactive issue resolution.

Key Features

Network Assurance: ProInsight includes an integrated Performance and Fault management system, real-time dashboards and reporting, real-time root cause analysis, and aims to ensure high performance and reliability of the network.

Automation: According to the vendor, ProInsight enables efficient and automated NOC/SOC operations, reduces operational complexity, increases remediation agility, and offers closed-loop service fulfillment and assurance.

Network Analytics: ProInsight aims to optimize network operations by identifying potential capacity and congestion issues, utilizing AI/ML techniques for structured and multi-dimensional analysis, and improving performance and fault management.

Data Fabric: ProInsight facilitates the seamless movement of normalized network and service data, enabling storage, processing, and analysis in CSP Data Lakes, and supports external applications for data processing capabilities. The vendor claims that ProInsight powers Big Data Lakes with normalized network and service data.

Insights Factory: ProInsight creates an open ecosystem for OSS, delivers curated data for AI applications, accelerates the shift from reactive to proactive operations, and provides predefined insights for network and service problems, according to the vendor.

Service Quality Management: ProInsight aims to anticipate service problems for SLA protection, automate root cause analysis, reduce engineer callouts, and focus on service-impacting problems.

Service Experience Analytics: According to the vendor, ProInsight correlates customer behavior to network utilization, provides location-based insights, enables service upsells and personalized marketing, and identifies revenue-generating locations.

Enterprise Portal: ProInsight monitors, analyzes, and automates enterprise networks, identifies performance degradations and SLA violations, enables faster identification of performance issues, and monitors SLA performance with service providers.

Assurance in the Cloud: According to the vendor, ProInsight offers a fully managed and hosted SaaS solution for advanced communication networks, provides AIOps capabilities for automation, scaling, and assurance, and aims to effortlessly automate, scale, and assure 5G networks.

Cloud Migration: ProInsight assists in the migration of service assurance systems to the cloud, ensures easy implementation of cloud migration programs, extends service assurance systems to web scale levels, and allows on-demand addition of network resources, according to the vendor.