Qoezion

Qoezion is a volunteer and staff management solution designed to assist event organizers in recruiting, managing, and engaging their teams. According to the vendor, this platform aims to streamline the process of planning activities, communicating with teams, managing resources, and fostering a sense of community among volunteers and staff. Qoezion is suitable for events of various sizes, ranging from small cultural events to large sporting events and festivals. The vendor claims that it has been adopted by over 1,000 events and more than 15 sports federations. It caters to a wide range of professions and industries, including event organizers, sports federations, cultural events, music festivals, and sporting events.

Key Features

Recruitment: According to the vendor, Qoezion offers an application form editor that enables event organizers to create and customize application forms to gather necessary information from potential volunteers and staff. The platform also includes a profile field editor for customizing questions and formats, form distribution options, data compilation, and application follow-up.

Planning: Qoezion provides a timeline overview, allowing event organizers to visualize planned activities and shifts. The platform offers customization options for adding descriptions, targets, and specific parameters to activities and shifts. Practical tools such as pinning, duplicating activities, and overlapping shifts are available to streamline the scheduling process. Qoezion also automates the planning process by assigning teammates based on their availabilities, skills, and preferences, while enabling schedule sharing for effective communication.

Operational Management: Qoezion offers features to manage material items required for activities, estimate catering requirements, and accurately manage the catering budget. The platform allows organizers to monitor attendance in real-time to ensure appropriate staffing. An information map feature is available for creating points of interest and providing directions to volunteers and staff. Qoezion also provides access right management functionality to manage user roles and authorizations.

Communication: Qoezion includes a teammate space where each volunteer and staff member can access important information and communicate with the organization. The platform enables the sending of automatic messages, such as emails and notifications, based on specific actions or updates. In-app messaging service facilitates communication with individuals or groups, while document sharing allows for the exchange of important documents. Additionally, Qoezion provides the capability to send mass SMS messages for instant communication during events.

Information Map: According to the vendor, Qoezion allows event organizers to create points of interest on a map, specifying the locations of important areas such as information points, medical stations, and catering areas. The platform supports the importation of tracks for races or parades, linking activities to points of interest on the map, and providing directions to activities directly on volunteers' smartphones.

Security and Performance: Qoezion prioritizes personal data protection in compliance with GDPR regulations. The vendor claims that the platform implements technical solutions to ensure a high level of security and undergoes independent security audits. Qoezion is developed using modern and reliable technologies to provide a user-friendly experience. The platform also offers multilingual support and provides mobile access with an optimized interface.

Volunteer Management: Qoezion provides a comprehensive volunteer management system that allows organizations to easily recruit, schedule, and communicate with their volunteers. According to the vendor, the platform enables the creation of volunteer profiles, tracking of availability, and assignment of volunteers to specific tasks or shifts. Qoezion facilitates communication through messaging and notifications, ensuring everyone is kept informed and up to date.

Scheduling and Shift Management: Qoezion offers a user-friendly scheduling and shift management feature that allows organizations to create and manage volunteer shifts. The platform supports the creation of shift templates, definition of shift roles and responsibilities, and assignment of volunteers to specific shifts. Organizers can easily view the schedule, make necessary adjustments, and send shift reminders and notifications to volunteers.

Team Collaboration: Qoezion facilitates team collaboration by allowing organizers to create teams or groups of volunteers. Volunteers can be assigned to specific teams based on their roles or responsibilities. Teams can communicate internally, share important information, and coordinate their efforts through the platform, fostering efficient teamwork.

Personalized Volunteer Profiles: Qoezion enables organizations to create personalized volunteer profiles for each individual, including contact details, skills, availability, and preferences. According to the vendor, this feature provides organizers with a comprehensive view of each volunteer and allows for more informed decision-making when assigning tasks or shifts. Volunteers can also update their profiles to ensure their information is always up to date.