QRsignal

QRsignal is a signal management platform offered by the vendor QRsignal. According to the vendor, this platform connects the physical world with the digital world through the use of QR codes. It allows customers to scan QR codes and send signals to businesses, which can include feedback, issue reporting, or service requests. This product is designed for businesses of all sizes, from small enterprises to large corporations. It is utilized by various professions and industries such as facility management, real estate, house management, office/facilities management, and hospitality (hotels, cafes, restaurants).

Key Features

According to the vendor, QRsignal provides the following key features:

Customer Signals: Customers can scan QR codes and send signals to businesses, including feedback, issue reporting, or service requests.

Immediate Reaction: QRsignal allows businesses to react promptly to customer signals, addressing issues and providing services in real-time.

Cost Savings: The vendor claims that QRsignal helps businesses save costs by streamlining processes, eliminating the need for paper-based systems and additional tools, reducing misinterpretations, and simplifying routines.

Upselling Opportunities: QRsignal enables businesses to offer additional services, potentially increasing upselling revenue by providing customers with relevant offers.

Transparency: QRsignal provides businesses with transparency through customizable dashboards, allowing users to set up filters, restrictions, and notifications to fit specific business needs.

Innovative Interaction: According to the vendor, QRsignal introduces new ways for businesses to interact with customers, combining technology and social media to build trust and improve customer experience. It also utilizes gamification to create an agile, personalized, and engaging experience.

Mobile Solution: QRsignal is a mobile solution that can be accessed through smartphones, eliminating the need for customers to download or install any software. According to the vendor, signals can be received and acted upon using just a smartphone.

Multilingual Support: QRsignal supports multiple languages on mobile landing pages, providing a seamless experience for customers in different regions.

Notification System: Businesses can receive reports, email notifications, or SMS notifications to stay informed about customer signals and updates.

Secure Access: QRsignal ensures secure access to information by managing user access for employees, vendors, and service providers. According to the vendor, customers do not need to provide sensitive data.

QR Code Usage: QR codes can be utilized in various settings, including offices, hotels, stores, restaurants, and more. They can provide information, enable service orders, report problems, and gather feedback, among other functionalities.