Quality Link

Quality Link is a Quality Management, Compliance, and Productivity Solution offered by Quality Link Software. According to the vendor, this software is suitable for small to large organizations in various industries such as manufacturing, healthcare, food, and other industrial sectors. Quality Link aims to assist professionals in achieving their quality goals efficiently by offering features that streamline processes and enhance efficiency.

Key Features

Documentation Management: According to the vendor, Quality Link provides features such as multi-standards support, document review schedules, controlled distributions, revision history, approval routing, and acknowledgement routing to streamline the management of an organization's documentation.

Audits & Assessments: Quality Link offers features like pre-built or custom checklists, audit review schedules, tracking of questions and findings, linking to corrective actions, and generating compliance reports. The vendor claims that these features can turn the audit process into an efficient, time-saving quality assessment program.

Training Records: The vendor states that Quality Link offers a complete solution that integrates with the document management system to ensure compliance and track employee training requirements. It provides features to set up recurring training schedules, manage employee, job title, departmental, and document requirements, and monitor outstanding requirements.

Faults & Actions: Quality Link allows users to track, analyze, and improve faults with preventive or corrective actions. The vendor claims that this feature enables users to manage faults, implement corrective and preventive actions, and link relevant documents for comprehensive fault management.

Equipment Maintenance & Calibrations: According to the vendor, Quality Link helps maintain and manage in-service and key equipment through efficient maintenance and calibration schedules. It offers features to keep track of key equipment, manage in-service and out-of-service status, and schedule regular calibrations.

Employee & Human Resource Management: Quality Link provides features to effectively track employees, their unique skills, job descriptions, and training requirements. According to the vendor, users can manage skills maintenance, job description updates, training requirements, and contact information for streamlined human resource management.

Gage Maintenance: Quality Link allows users to maintain and manage all active and inactive gauges, whether corporate, vendor, or privately owned. According to the vendor, this feature helps users keep track of gauge properties, calibration schedules, calibration history, and R&R schedules.

Supplier Management: The vendor claims that Quality Link simplifies approved supplier and vendor management with features like supplier ratings, evaluation schedules, maintaining an approved supplier list, and easy access to contact information.

Customer Management: Quality Link offers features to track customer contact details and maintain an activity log for all customer interactions. According to the vendor, users can manage active/inactive customers, maintain customer activity logs, and access contact information for effective customer relationship management.

Reporting & Information Management: Quality Link allows users to gain valuable insights into their quality management system through detailed reporting and analysis. The vendor claims that users can benefit from over 100 pre-built reports, customize reports as per their requirements, and ensure report security.