Querlo Chatbot Assistant

Querlo Chatbot Assistant is an AI solution designed to enhance customer engagement and optimize business processes. This chatbot platform caters to businesses of all sizes, offering professionals in various industries, such as customer service representatives, sales and marketing professionals, HR managers, IT professionals, and healthcare providers, the ability to create personalized conversational AI models.

Key Features

Chatbot Studio: According to the vendor, Querlo Chatbot Studio is a user-friendly platform that allows users to create conversational AI chatbots. Users can build chatbot conversational flows using a graphical interface and gradually incorporate advanced natural language understanding (NLU) functionalities and API integrations.

Conversational AI: The vendor claims that Querlo Chatbot Assistant enables the creation of conversational AI models in just a few minutes. Users can enhance the user experience with conversational AI capabilities by building chatbots using templates. The platform offers customization options, analytics, and quick modifications.

Live Chat: Querlo Chatbot Assistant includes live chat functionality that integrates human support with automated chatbot assistance. Users can define the questions that the human support team will handle directly, facilitating a seamless transition between human and automated support.

Voice: According to the vendor, Querlo Chatbot Assistant enables chatbots to use text-to-speech technology with high audio quality. Users can choose the preferred language and voice characteristics for the chatbot. The chatbots can also understand voice inputs, providing a more interactive and natural conversation.

Multichannel: Querlo Chatbot Assistant supports multiple channels, including websites, WhatsApp, and Facebook Messenger. Users can deploy chatbots on different platforms to engage with customers through their preferred communication channels, ensuring consistent and personalized customer experiences.

Analytics: The vendor claims that Querlo Chatbot Assistant provides analytics dashboards to track and analyze chatbot performance. Users can gain insights into user interactions, sentiment analysis, and user satisfaction, enabling data-driven decisions to optimize chatbot performance and improve customer engagement.

API Integration: Querlo Chatbot Assistant allows users to integrate their chatbots with other applications and systems through API integrations. This functionality automates processes, facilitates data retrieval and updates, and enables personalized assistance based on customer information.

Natural Language Understanding (NLU): According to the vendor, Querlo Chatbot Assistant enables users to implement natural language understanding to create intelligent conversations and understand user sentiments. By training the chatbots on specific topics, they can learn and adapt to user interactions, providing more accurate and relevant responses.

Notification Options: Querlo Chatbot Assistant offers various notification options, such as emails, native notifications, and Discord, to alert users when someone wants to engage with them. This feature ensures prompt customer support and timely response to inquiries.

Customization: According to the vendor, Querlo Chatbot Assistant provides extensive customization options, allowing users to tailor the chatbot's appearance, behavior, and responses to align with their brand and business requirements, delivering a personalized and consistent user experience.